---
description: Discover the benefits and disadvantages of GroundCam.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GroundCam Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [GroundCam](/software/1100670/GroundCam)

# GroundCam

Canonical: https://www.capterra.co.uk/software/1100670/GroundCam

> GroundCam lets support teams launch a live video session with any customer via a single SMS link — no app install, no signup.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses GroundCam?

GroundCam serves construction companies, insurance firms, maintenance services, technical call centers, and professionals conducting remote diagnostics and certified visual assessments.

## About the vendor

- **Company**: GroundCam

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: France, Germany, Italy, Luxembourg, Portugal, Spain

## Features

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Diagnostic Tools
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing

## Integrations (1 total)

- Odoo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (294 reviews)
2. [Zoho Assist](https://www.capterra.co.uk/software/181775/zoho-assist) — 4.7/5 (1463 reviews)
3. [XEOX](https://www.capterra.co.uk/software/206486/xeox) — 4.5/5 (27 reviews)
4. [SuperOps](https://www.capterra.co.uk/software/1017782/superopsai) — 4.6/5 (65 reviews)
5. [Atera](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (449 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1100670/GroundCam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045339/GroundCam/> |
| en-AE | <https://www.capterra.ae/software/1100670/GroundCam> |
| en-AU | <https://www.capterra.com.au/software/1100670/GroundCam> |
| en-CA | <https://www.capterra.ca/software/1100670/GroundCam> |
| en-GB | <https://www.capterra.co.uk/software/1100670/GroundCam> |
| en-IE | <https://www.capterra.ie/software/1100670/GroundCam> |
| en-IL | <https://www.capterra.co.il/software/1100670/GroundCam> |
| en-IN | <https://www.capterra.in/software/1100670/GroundCam> |
| en-NZ | <https://www.capterra.co.nz/software/1100670/GroundCam> |
| en-SG | <https://www.capterra.com.sg/software/1100670/GroundCam> |
| en-ZA | <https://www.capterra.co.za/software/1100670/GroundCam> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"GroundCam","description":"GroundCam is a SaaS visual assistance platform that helps customer support, field service, insurance, and technical teams resolve issues faster through live video calls — without forcing their clients to install an app or create an account.\n\nAn agent invites a customer via SMS or email. The customer clicks the link, lands directly in a browser-based video session, and shares their camera in seconds. The agent can then guide the customer visually, capture annotated screenshots stored as session evidence, and rate the call.\n\nBuilt for European businesses: GroundCam is GDPR-compliant, hosted in the EU, and available in 10 languages. It offers granular role management (owner, admin, agent, viewer), organization-level credit pools, public REST API, and Stripe-powered subscriptions for transparent pricing.\nWhy teams choose GroundCam: zero-friction client experience (no install), modern web stack, transparent self-serve pricing, and a documented public API","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a46549be-ec81-4f76-b233-b26985f1dae6.png","url":"https://www.capterra.co.uk/software/1100670/GroundCam","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1100670/GroundCam#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1100670/GroundCam#faqs","mainEntity":[{"name":"What is GroundCam?","@type":"Question","acceptedAnswer":{"text":"GroundCam is a SaaS visual assistance platform that helps customer support, field service, insurance, and technical teams resolve issues faster through live video calls — without forcing their clients to install an app or create an account.An agent invites a customer via SMS or email. The customer clicks the link, lands directly in a browser-based video session, and shares their camera in seconds. The agent can then guide the customer visually, capture annotated screenshots stored as session evidence, and rate the call.Built for European businesses: GroundCam is GDPR-compliant, hosted in the EU, and available in 10 languages. It offers granular role management (owner, admin, agent, viewer), organization-level credit pools, public REST API, and Stripe-powered subscriptions for transparent pricing.Why teams choose GroundCam: zero-friction client experience (no install), modern web stack, transparent self-serve pricing, and a documented public API","@type":"Answer"}},{"name":"Who Uses GroundCam?","@type":"Question","acceptedAnswer":{"text":"GroundCam serves construction companies, insurance firms, maintenance services, technical call centers, and professionals conducting remote diagnostics and certified visual assessments.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/software/1100670/GroundCam#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"GroundCam","position":3,"item":"/software/1100670/GroundCam","@type":"ListItem"}]}]}
</script>