---
description: Discover the benefits and disadvantages of Ben by Ninedix.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ben by Ninedix Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Ben by Ninedix](/software/1100173/Ben-by-Ninedix)

# Ben by Ninedix

Canonical: https://www.capterra.co.uk/software/1100173/Ben-by-Ninedix

> Ben is the virtual assistant for hotels that answers guests in real time, in 30+ languages, 24/7 — turning doubts into direct bookings
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ben by Ninedix?

All types of hotels: boutique, rural, urban, resorts, and hotel groups. Decision makers include hotel owners, general managers, and revenue managers looking to increase direct bookings and reduce OTA

## About the vendor

- **Company**: Ninedix

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Chatbot
- Customer Support
- Language Detection
- Natural Language Processing
- Query Suggestions

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
3. [Social Intents](https://www.capterra.co.uk/software/211547/social-intents) — 4.7/5 (10 reviews)
4. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews)
5. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3057 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1100173/Ben-by-Ninedix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044836/Ben-by-Ninedix/> |
| en-AE | <https://www.capterra.ae/software/1100173/Ben-by-Ninedix> |
| en-AU | <https://www.capterra.com.au/software/1100173/Ben-by-Ninedix> |
| en-CA | <https://www.capterra.ca/software/1100173/Ben-by-Ninedix> |
| en-GB | <https://www.capterra.co.uk/software/1100173/Ben-by-Ninedix> |
| en-IE | <https://www.capterra.ie/software/1100173/Ben-by-Ninedix> |
| en-IL | <https://www.capterra.co.il/software/1100173/Ben-by-Ninedix> |
| en-IN | <https://www.capterra.in/software/1100173/Ben-by-Ninedix> |
| en-NZ | <https://www.capterra.co.nz/software/1100173/Ben-by-Ninedix> |
| en-SG | <https://www.capterra.com.sg/software/1100173/Ben-by-Ninedix> |
| en-ZA | <https://www.capterra.co.za/software/1100173/Ben-by-Ninedix> |

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