---
description: Discover the benefits and disadvantages of BetterReviews.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BetterReviews Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [BetterReviews](/software/1100167/BetterReviews)

# BetterReviews

Canonical: https://www.capterra.co.uk/software/1100167/BetterReviews

> BetterReviews is a Shopify app that uses AI to guide customer conversations and generate detailed, photo-rich reviews for marketing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses BetterReviews?

Shopify DTC brands selling physical products — beauty, wellness, apparel, food, home goods, electronics. Best fit for stores doing 100+ orders/month that want richer reviews than standard apps collect

## About the vendor

- **Company**: BetterReviews

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Italy, Japan, Netherlands, Spain, United Kingdom, United States

## Features

- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Alternatives

1. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (228 reviews)
2. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (704 reviews)
3. [Reviewpro Reputation](https://www.capterra.co.uk/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
4. [Opinew](https://www.capterra.co.uk/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
5. [Webbosaurus Review Monitoring](https://www.capterra.co.uk/software/202097/webbosaurus) — 5.0/5 (14 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1100167/BetterReviews)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044838/BetterReviews/> |
| en-AE | <https://www.capterra.ae/software/1100167/BetterReviews> |
| en-AU | <https://www.capterra.com.au/software/1100167/BetterReviews> |
| en-CA | <https://www.capterra.ca/software/1100167/BetterReviews> |
| en-GB | <https://www.capterra.co.uk/software/1100167/BetterReviews> |
| en-IE | <https://www.capterra.ie/software/1100167/BetterReviews> |
| en-IL | <https://www.capterra.co.il/software/1100167/BetterReviews> |
| en-IN | <https://www.capterra.in/software/1100167/BetterReviews> |
| en-NZ | <https://www.capterra.co.nz/software/1100167/BetterReviews> |
| en-SG | <https://www.capterra.com.sg/software/1100167/BetterReviews> |
| en-ZA | <https://www.capterra.co.za/software/1100167/BetterReviews> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"BetterReviews","description":"BetterReviews is a Shopify app that uses AI to collect and manage customer reviews through conversational interactions. It replaces traditional review forms with AI-guided conversations to gather detailed insights, use cases, product comparisons, and contextual photos. The AI tailors questions based on product specs, review gaps, and order history to capture information standard forms miss. It detects customer sentiment and routes dissatisfied users to support teams before negative reviews go public. Reviews retain the customer’s original language, incorporating exact phrasing into drafts, while photo prompts encourage relevant image uploads. BetterReviews converts feedback into marketing content like AI summaries, FAQs, use-case labels, and SEO-optimized descriptions. Features include review import tools, customizable widgets, automated email requests, moderation tools, and Google rich snippet support, with higher-tier plans offering dashboards for editing and regenerating content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aafe2615-5c7e-4a5c-9bbe-53adcc89e55e.png","url":"https://www.capterra.co.uk/software/1100167/BetterReviews","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1100167/BetterReviews#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1100167/BetterReviews#faqs","mainEntity":[{"name":"What is BetterReviews?","@type":"Question","acceptedAnswer":{"text":"BetterReviews is a Shopify app that uses AI to collect and manage customer reviews through conversational interactions. It replaces traditional review forms with AI-guided conversations to gather detailed insights, use cases, product comparisons, and contextual photos. The AI tailors questions based on product specs, review gaps, and order history to capture information standard forms miss. It detects customer sentiment and routes dissatisfied users to support teams before negative reviews go public. Reviews retain the customer’s original language, incorporating exact phrasing into drafts, while photo prompts encourage relevant image uploads. BetterReviews converts feedback into marketing content like AI summaries, FAQs, use-case labels, and SEO-optimized descriptions. Features include review import tools, customizable widgets, automated email requests, moderation tools, and Google rich snippet support, with higher-tier plans offering dashboards for editing and regenerating content.","@type":"Answer"}},{"name":"Who Uses BetterReviews?","@type":"Question","acceptedAnswer":{"text":"Shopify DTC brands selling physical products — beauty, wellness, apparel, food, home goods, electronics. Best fit for stores doing 100+ orders/month that want richer reviews than standard apps collect","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/software/1100167/BetterReviews#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"BetterReviews","position":3,"item":"/software/1100167/BetterReviews","@type":"ListItem"}]}]}
</script>
