---
description: Discover the benefits and disadvantages of Egentify.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Egentify Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Egentify](/software/1099512/Egentify)

# Egentify

Canonical: https://www.capterra.co.uk/software/1099512/Egentify

> Egentify is AI-powered software for order lookups, refunds, and policy questions via chat, voice, and email for Shopify stores.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Egentify?

Egentify is designed for e-commerce stores, Shopify users, WooCommerce users, online retailers, and customer support teams in the e-commerce industry.

## About the vendor

- **Company**: Egentify

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Autonomous Task Execution
- Dashboard
- Data Security
- Natural Language Processing

## Integrations (2 total)

- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.co.uk/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.co.uk/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [Intelswift](https://www.capterra.co.uk/software/1072958/Intelswift) — 4.8/5 (14 reviews)
5. [mIAgenda](https://www.capterra.co.uk/software/1103172/mIAgenda) — 5.0/5 (3 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1099512/Egentify)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044182/Egentify/> |
| en-AE | <https://www.capterra.ae/software/1099512/Egentify> |
| en-AU | <https://www.capterra.com.au/software/1099512/Egentify> |
| en-CA | <https://www.capterra.ca/software/1099512/Egentify> |
| en-GB | <https://www.capterra.co.uk/software/1099512/Egentify> |
| en-IE | <https://www.capterra.ie/software/1099512/Egentify> |
| en-IL | <https://www.capterra.co.il/software/1099512/Egentify> |
| en-IN | <https://www.capterra.in/software/1099512/Egentify> |
| en-NZ | <https://www.capterra.co.nz/software/1099512/Egentify> |
| en-SG | <https://www.capterra.com.sg/software/1099512/Egentify> |
| en-ZA | <https://www.capterra.co.za/software/1099512/Egentify> |

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