BlueFolder

BlueFolder

by BlueFolder

Who Uses BlueFolder?

BlueFolder is an excellent fit for equipment maintenance, facility & property management, industrial equipment service, or any organization needing equipment-centric field service software.

What Is BlueFolder?

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as unlimited work orders, scheduling/dispatch, and billing, BlueFolder stands apart with a powerful customer portal, asset/equipment tracking, and customer notifications. Try it free for 15 days (no credit card required) and find out how easy and powerful it is to use!

BlueFolder Details

BlueFolder

http://www.bluefolder.com

Founded 2003

BlueFolder Pricing Overview

BlueFolder does not have a free version but does offer a free trial. BlueFolder paid version starts at US$99.00/month.

Starting Price

US$99.00/month

Pricing Details

Plans start at $99/mo for three users and $25/mo per additional user.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Documentation

Support

Business Hours

Online

BlueFolder Features

Building Maintenance Software
Asset Tracking
Billing & Invoicing
Commercial Properties
Inspection Management
Inventory Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Preventive Maintenance
Reporting/Analytics
Residential Properties
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Preventive Maintenance
Service History Tracking
Technician Management
CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Commercial Properties
Equipment Management
Facility Scheduling
Fixed Asset Management
For Schools
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Space Management
Vendor Management
Visitor Management
Work Order Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Access Controls/Permissions
Capacity Management
Compliance Management
Inventory Management
Issue Auditing
License Management
Maintenance Scheduling
Patch Management
Remote Access/Control
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalogue
Service Reporting
Ticket Management
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Mobile Access
Routing
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

BlueFolder Reviews for UK Users

Showing 5 of 28 reviews

Overall
4.7/5
Ease of Use
4.9/5
Customer Service
4.9/5
Features
4.5/5
Value for Money
4.5/5
Carl L.
Owner
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2020

"BlueFolder saved our company and allowed us to grow!"

Comments: Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.

Pros: We were burdened with heavy software that required a million clicks to get the simplest things done. Then, we found BlueFolder. It gave us everything we needed to store customer information, schedule service tickets for our employees and most importantly, close tickets and get paid quickly. The software's simplicity allowed us to put our focus on growing the company.

Cons: We found no cons with the BlueFolder software.

Vendor Response

by BlueFolder on 24/04/2020

Hi Carl,

We appreciate you letting us know about how BlueFolder helped your business. We greatly appreciate your feedback.

Regards,
The BlueFolder Team

  • Reviewer Source 
  • Reviewed on 10/04/2020
Amber M.
President
Construction, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/06/2020

"Ease in service work operations"

Comments: This program keeps my operations organized in an easy way. I am sure I don't even use half the features in which I would like to be able to learn more about the options to see if it will help my operation even more.

Pros: The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks

Cons: Lacking a Drag and Drop feature and project management

  • Reviewer Source 
  • Reviewed on 18/06/2020
Ken O.
Managing Director
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 31/05/2020

"Integration"

Comments: Overall Bluefolder has help our team keep organized and keep the lines of communication open.

Pros: That it integrated with QBO our accounting software.

Cons: That Bluefolder is not backwards compatible with QBO unless we want to spend more money developing it.

  • Reviewer Source 
  • Reviewed on 31/05/2020
Stephen H.
President
Construction, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/04/2020

"Great Tool"

Comments: I am very pleased with the overall experience with Bluefolder.

Pros: Bluefolder has been an essential tool to my service business. We use it to dispatch service techs, collect time, add material, generate work description, communicate drawings, track job progress and more.

Cons: We would like to customize the ticket number feature. We also would like to be able to create a private comment where the lead tech can not see it. Only the service manager.

Vendor Response

by BlueFolder on 24/04/2020

Thank you for your review of BlueFolder Stephen! We greatly appreciate the feedback and have passed along your recommendations to our product team for review. Thanks for being a valued customer!

Sincerely,
The BlueFolder Team

  • Reviewer Source 
  • Reviewed on 10/04/2020
Paula C.
Service Manager
Consumer Services
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 06/04/2017

"BLUEFOLDER WILL HELP YOU GROW YOUR BUSINESS"

Comments: We have been using BlueFolder for five years to schedule and manage a very, busy elevator service department. Without BlueFolder we would not have been able to grow our company by 50%, It allows us to provide the type of information that the technicians need in the field to do their job and the home office to manage all of the customers and equipment. The System has a lot of ways to customize the information specific to your company's needs. Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.

Pros: The ease of data entry. The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing. This system has enabled our company's department to grow by 50%...

Cons: Would love to be able to link multiple data sets for custom reports.

  • Reviewer Source 
  • Reviewed on 06/04/2017