---
description: Discover the benefits and disadvantages of Egentify.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Egentify Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Egentify](/software/1098946/Egentify)

# Egentify

Canonical: https://www.capterra.co.uk/software/1098946/Egentify

> Egentify is AI customer service software that automates support for Shopify and WooCommerce stores through chat, voice, and email.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Egentify?

Egentify serves e-commerce stores, Shopify users, WooCommerce users, online retailers, and customer support teams in the e-commerce industry.

## About the vendor

- **Company**: Egentify

## Commercial Context

- **Starting Price**: US$39.99
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Lead Qualification
- Natural Language Processing
- Pre-Configured Bot
- Transfers/Routing

## Integrations (2 total)

- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (18 reviews)
3. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
4. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews)
5. [Social Intents](https://www.capterra.co.uk/software/211547/social-intents) — 4.7/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1098946/Egentify)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043642/Egentify/> |
| en-AE | <https://www.capterra.ae/software/1098946/Egentify> |
| en-AU | <https://www.capterra.com.au/software/1098946/Egentify> |
| en-CA | <https://www.capterra.ca/software/1098946/Egentify> |
| en-GB | <https://www.capterra.co.uk/software/1098946/Egentify> |
| en-IE | <https://www.capterra.ie/software/1098946/Egentify> |
| en-IL | <https://www.capterra.co.il/software/1098946/Egentify> |
| en-IN | <https://www.capterra.in/software/1098946/Egentify> |
| en-NZ | <https://www.capterra.co.nz/software/1098946/Egentify> |
| en-SG | <https://www.capterra.com.sg/software/1098946/Egentify> |
| en-ZA | <https://www.capterra.co.za/software/1098946/Egentify> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Egentify","description":"Egentify is AI customer service software that automates support for Shopify and WooCommerce stores across chat, phone, and email. Acting as an autonomous agent, it resolves routine inquiries by accessing store data in real time, unlike traditional chatbots that redirect customers to human teams. Egentify integrates with Shopify and WooCommerce via a no-code setup. It handles tasks such as order lookups, tracking updates, refunds, product searches, cart management, and policy questions using natural language. The platform adapts responses for returning customers and VIPs based on order history and spending patterns. Identity verification uses cryptographic validation, removing the need for security questions. Complex requests are escalated to human agents with full context. Data is secured with AES-256 encryption, GDPR compliance, and tenant isolation. The platform includes voice support, allowing customers to call and speak with the AI agent directly for issue resolution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/82e3d489-c68c-4d1a-ac52-8fca05502a5f.png","url":"https://www.capterra.co.uk/software/1098946/Egentify","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1098946/Egentify#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"39.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1098946/Egentify#faqs","mainEntity":[{"name":"What is Egentify?","@type":"Question","acceptedAnswer":{"text":"Egentify is AI customer service software that automates support for Shopify and WooCommerce stores across chat, phone, and email. Acting as an autonomous agent, it resolves routine inquiries by accessing store data in real time, unlike traditional chatbots that redirect customers to human teams. Egentify integrates with Shopify and WooCommerce via a no-code setup. It handles tasks such as order lookups, tracking updates, refunds, product searches, cart management, and policy questions using natural language. The platform adapts responses for returning customers and VIPs based on order history and spending patterns. Identity verification uses cryptographic validation, removing the need for security questions. Complex requests are escalated to human agents with full context. Data is secured with AES-256 encryption, GDPR compliance, and tenant isolation. The platform includes voice support, allowing customers to call and speak with the AI agent directly for issue resolution.","@type":"Answer"}},{"name":"Who Uses Egentify?","@type":"Question","acceptedAnswer":{"text":"Egentify serves e-commerce stores, Shopify users, WooCommerce users, online retailers, and customer support teams in the e-commerce industry.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Egentify","position":3,"item":"/software/1098946/Egentify","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1098946/Egentify#breadcrumblist"}]}
</script>
