---
description: Discover the benefits and disadvantages of CrafterQ.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CrafterQ Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [CrafterQ](/software/1098789/CrafterQ)

# CrafterQ

Canonical: https://www.capterra.co.uk/software/1098789/CrafterQ

> CrafterQ is a cloud-based tool that helps create website AI agents that answer questions, guide visitors, and convert more customers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CrafterQ?

CrafterQ serves e-commerce sites, website marketing teams, customer support teams, saas, financial services, healthcare, retail, hospitality, travel, higher education, and government organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crafter Software Corporation

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Usage Based (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Integrations (26 total)

- Adobe Commerce
- Adobe Experience Cloud
- Adobe Experience Manager
- Agility CMS
- Contentful
- Contentstack
- Drupal
- Drupal Commerce
- Framer
- Instagram
- Liferay DXP
- Messenger
- Microsoft 365
- Salesforce B2B Commerce
- Salesforce Commerce Cloud

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews)
2. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
3. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (808 reviews)
4. [Qiscus](https://www.capterra.co.uk/software/1026338/qiscus) — 4.4/5 (7 reviews)
5. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (18 reviews)

## Reviews

### "AI shopping assistant with simple setup for a large e-commerce site." — 5.0/5

> **Ihab** | *15 June 2026* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: CrafterQ turned our complex product catalog into a conversational shopping experience. It provides accurate technical answers, recommends the right products, and helps customers find what they need much faster than traditional search. Setup was simple, and the AI feels like having an expert sales associate available around the clock.
> 
> **Cons**: As with any AI solution, there is some upfront work to make sure the agent has the right content and instructions. We spent time refining its knowledge sources and testing different prompts to get the best results. That said, the setup process was straightforward, and the improvements in customer engagement made the effort worthwhile.
> 
> We've had a very positive experience with CrafterQ. It was easy to set up, easy to train on our content, and has done an excellent job helping customers find products and get answers to technical questions. The conversational experience is far more intuitive than traditional website search, and we see it as an important part of the future of e-commerce.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1098789/CrafterQ)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043510/CrafterQ/> |
| en-AE | <https://www.capterra.ae/software/1098789/CrafterQ> |
| en-AU | <https://www.capterra.com.au/software/1098789/CrafterQ> |
| en-CA | <https://www.capterra.ca/software/1098789/CrafterQ> |
| en-GB | <https://www.capterra.co.uk/software/1098789/CrafterQ> |
| en-IE | <https://www.capterra.ie/software/1098789/CrafterQ> |
| en-IL | <https://www.capterra.co.il/software/1098789/CrafterQ> |
| en-IN | <https://www.capterra.in/software/1098789/CrafterQ> |
| en-NZ | <https://www.capterra.co.nz/software/1098789/CrafterQ> |
| en-SG | <https://www.capterra.com.sg/software/1098789/CrafterQ> |
| en-ZA | <https://www.capterra.co.za/software/1098789/CrafterQ> |

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