---
description: Discover the benefits and disadvantages of Herodesk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Herodesk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Herodesk](/software/1098613/Herodesk)

# Herodesk

Canonical: https://www.capterra.co.uk/software/1098613/Herodesk

> Herodesk is a helpdesk and ticket system that uses AI to unify customer support across multiple channels for ecommerce businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Herodesk?

Herodesk caters to eCommerce managers, customer support teams, SaaS companies, online retailers, and businesses using ecommerce platforms, ERP/CRM or just in the need of a helpdesk or ticketsystem.

## About the vendor

- **Company**: Herodesk

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Multi-Channel Communication

## Integrations (3 total)

- Shopify
- Shopify Plus
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
2. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (294 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4083 reviews)
4. [SysAid](https://www.capterra.co.uk/software/107225/sysaid) — 4.5/5 (520 reviews)
5. [Xurrent](https://www.capterra.co.uk/software/146207/itrp) — 4.7/5 (27 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1098613/Herodesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043371/Herodesk/> |
| en-AE | <https://www.capterra.ae/software/1098613/Herodesk> |
| en-AU | <https://www.capterra.com.au/software/1098613/Herodesk> |
| en-CA | <https://www.capterra.ca/software/1098613/Herodesk> |
| en-GB | <https://www.capterra.co.uk/software/1098613/Herodesk> |
| en-IE | <https://www.capterra.ie/software/1098613/Herodesk> |
| en-IL | <https://www.capterra.co.il/software/1098613/Herodesk> |
| en-IN | <https://www.capterra.in/software/1098613/Herodesk> |
| en-NZ | <https://www.capterra.co.nz/software/1098613/Herodesk> |
| en-SG | <https://www.capterra.com.sg/software/1098613/Herodesk> |
| en-ZA | <https://www.capterra.co.za/software/1098613/Herodesk> |

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