---
description: Discover the benefits and disadvantages of Incident Lake.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Incident Lake Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Incident Lake](/software/1097940/Incident-Lake)

# Incident Lake

Canonical: https://www.capterra.co.uk/software/1097940/Incident-Lake

> Incident Lake is an AI platform that unifies data from monitoring, chat, and ticketing tools to accelerate incident response.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: SIGQ

## Commercial Context

- **Starting Price**: JP¥200,000
- **Pricing model**: Flat Rate
- **Pricing Details**: Detailed pricing for the Enterprise plan requires contacting the vendor.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Japanese
- **Available Countries**: Canada, Germany, Japan, United Kingdom, United States

## Features

- Incident Reporting
- Task Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.co.uk/directory/31332/incident-management/software)

## Alternatives

1. [HSI Donesafe](https://www.capterra.co.uk/software/141558/donesafe) — 4.7/5 (90 reviews)
2. [Xurrent IMR](https://www.capterra.co.uk/software/1083434/Xurrent-IMR) (0 reviews)
3. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (770 reviews)
4. [ManageEngine ServiceDesk Plus](https://www.capterra.co.uk/software/179501/manageengine-service-desk-plus) — 4.4/5 (231 reviews)
5. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (714 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1097940/Incident-Lake)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042937/Incident-Lake/> |
| en-AE | <https://www.capterra.ae/software/1097940/Incident-Lake> |
| en-AU | <https://www.capterra.com.au/software/1097940/Incident-Lake> |
| en-CA | <https://www.capterra.ca/software/1097940/Incident-Lake> |
| en-GB | <https://www.capterra.co.uk/software/1097940/Incident-Lake> |
| en-IE | <https://www.capterra.ie/software/1097940/Incident-Lake> |
| en-IL | <https://www.capterra.co.il/software/1097940/Incident-Lake> |
| en-IN | <https://www.capterra.in/software/1097940/Incident-Lake> |
| en-NZ | <https://www.capterra.co.nz/software/1097940/Incident-Lake> |
| en-SG | <https://www.capterra.com.sg/software/1097940/Incident-Lake> |
| en-ZA | <https://www.capterra.co.za/software/1097940/Incident-Lake> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Incident Lake","description":"Incident Lake is an AI-driven incident response platform that unifies operational data from monitoring tools, chat systems, and ticketing platforms. It converts historical response logs into shared knowledge, helping teams resolve critical incidents by referencing past cases. The platform automates recovery time management through intelligent task assignment and incident categorization, integrating with existing tools to centralize data and eliminate silos. Automated notifications and task assignments reduce errors and prevent escalation delays. Incident Lake visualizes processes across the incident lifecycle, from alert management to recovery and post-incident review. It tracks recovery times, offers insights into system stability, and supports remote management via mobile access. Audit trails enhance transparency and meet governance requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/806cf3ba-3bf3-4c5b-a06d-f2d690a98dd8.png","url":"https://www.capterra.co.uk/software/1097940/Incident-Lake","@id":"https://www.capterra.co.uk/software/1097940/Incident-Lake#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"200000","@type":"Offer","priceCurrency":"JPY"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1097940/Incident-Lake#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Incident Lake?","@type":"Question","acceptedAnswer":{"text":"Incident Lake is an AI-driven incident response platform that unifies operational data from monitoring tools, chat systems, and ticketing platforms. It converts historical response logs into shared knowledge, helping teams resolve critical incidents by referencing past cases. The platform automates recovery time management through intelligent task assignment and incident categorization, integrating with existing tools to centralize data and eliminate silos. Automated notifications and task assignments reduce errors and prevent escalation delays. Incident Lake visualizes processes across the incident lifecycle, from alert management to recovery and post-incident review. It tracks recovery times, offers insights into system stability, and supports remote management via mobile access. Audit trails enhance transparency and meet governance requirements.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1097940/Incident-Lake#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/31332/incident-management/software","@type":"ListItem"},{"name":"Incident Lake","position":3,"item":"/software/1097940/Incident-Lake","@type":"ListItem"}]}]}
</script>
