---
description: Discover the benefits and disadvantages of Forward.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Forward Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Forward](/software/1097879/Forward)

# Forward

Canonical: https://www.capterra.co.uk/software/1097879/Forward

> Forward App is a smart call routing software that helps businesses manage, route, and track calls seamlessly from any device.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Forward?

The product caters to call centers, BPOs, marketing agencies, customer support teams, call vendors and sales operations.

## About the vendor

- **Company**: Idevlive Technologies

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Call Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)

## Alternatives

1. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (268 reviews)
2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1781 reviews)
3. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews)
4. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (916 reviews)
5. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1097879/Forward)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042877/Forward/> |
| en-AE | <https://www.capterra.ae/software/1097879/Forward> |
| en-AU | <https://www.capterra.com.au/software/1097879/Forward> |
| en-CA | <https://www.capterra.ca/software/1097879/Forward> |
| en-GB | <https://www.capterra.co.uk/software/1097879/Forward> |
| en-IE | <https://www.capterra.ie/software/1097879/Forward> |
| en-IL | <https://www.capterra.co.il/software/1097879/Forward> |
| en-IN | <https://www.capterra.in/software/1097879/Forward> |
| en-NZ | <https://www.capterra.co.nz/software/1097879/Forward> |
| en-SG | <https://www.capterra.com.sg/software/1097879/Forward> |
| en-ZA | <https://www.capterra.co.za/software/1097879/Forward> |

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