---
description: Discover the benefits and disadvantages of Zalena.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zalena Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Zalena](/software/1097327/Zalena)

# Zalena

Canonical: https://www.capterra.co.uk/software/1097327/Zalena

> Conversational AI assistant that handles customer calls, messages, and direct messages across channels, even after business hours.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Zalena?

Built for Small business owner ,Dentist and dental practices, lawyers and law firms,home services contractors, Solo professionals.

## About the vendor

- **Company**: Datalya

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- Chat/Messaging
- Customisable Branding
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Integrations (6 total)

- Calendly
- Google Calendar
- HubSpot CRM
- SMS
- Shopify
- WebsiteChat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Alternatives

1. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (28 reviews)
2. [Social Intents](https://www.capterra.co.uk/software/211547/social-intents) — 4.7/5 (10 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4079 reviews)
4. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
5. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3425 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1097327/Zalena)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10042540/Zalena/> |
| en-AE | <https://www.capterra.ae/software/1097327/Zalena> |
| en-AU | <https://www.capterra.com.au/software/1097327/Zalena> |
| en-CA | <https://www.capterra.ca/software/1097327/Zalena> |
| en-GB | <https://www.capterra.co.uk/software/1097327/Zalena> |
| en-IE | <https://www.capterra.ie/software/1097327/Zalena> |
| en-IL | <https://www.capterra.co.il/software/1097327/Zalena> |
| en-IN | <https://www.capterra.in/software/1097327/Zalena> |
| en-NZ | <https://www.capterra.co.nz/software/1097327/Zalena> |
| en-SG | <https://www.capterra.com.sg/software/1097327/Zalena> |
| en-ZA | <https://www.capterra.co.za/software/1097327/Zalena> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Zalena","description":"Zalena is an AI assistant platform that automates customer communication across voice, chat, email, SMS, WhatsApp, and Instagram. Operating 24/7, it manages inquiries, bookings, and messages, ensuring no missed opportunities outside business hours. Zalena consolidates interactions into one AI system, delivering consistent service without multiple tools.\n\nUsers input business details, connect channels, and go live in minutes. The AI learns from websites, FAQs, and service info, seamlessly transitioning to human support when needed. Supporting multiple languages, it helps businesses serve diverse customers. Paid plans include local phone numbers and integrations with WordPress and Shopify.\n\nPowered by Claude by Anthropic, Zalena ensures accurate, safe responses. Scalable plans cater to solo operators and larger teams, supporting businesses at all growth stages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cf1a2397-7b2c-4f3c-9083-1b58cf3c7cf2.jpeg","url":"https://www.capterra.co.uk/software/1097327/Zalena","@id":"https://www.capterra.co.uk/software/1097327/Zalena#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.co.uk/software/1097327/Zalena#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Zalena?","@type":"Question","acceptedAnswer":{"text":"Zalena is an AI assistant platform that automates customer communication across voice, chat, email, SMS, WhatsApp, and Instagram. Operating 24/7, it manages inquiries, bookings, and messages, ensuring no missed opportunities outside business hours. Zalena consolidates interactions into one AI system, delivering consistent service without multiple tools.Users input business details, connect channels, and go live in minutes. The AI learns from websites, FAQs, and service info, seamlessly transitioning to human support when needed. Supporting multiple languages, it helps businesses serve diverse customers. Paid plans include local phone numbers and integrations with WordPress and Shopify.Powered by Claude by Anthropic, Zalena ensures accurate, safe responses. Scalable plans cater to solo operators and larger teams, supporting businesses at all growth stages.","@type":"Answer"}},{"name":"Who Uses Zalena?","@type":"Question","acceptedAnswer":{"text":"Built for Small business owner ,Dentist and dental practices, lawyers and law firms,home services contractors, Solo professionals.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1097327/Zalena#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Zalena","position":3,"item":"/software/1097327/Zalena","@type":"ListItem"}]}]}
</script>
