---
description: Discover the benefits and disadvantages of Compass.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compass Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Compass](/software/1096403/Compass)

# Compass

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> Compass is a self-hosted AI platform for secure, private use in regulated industries like healthcare, legal, and financial services.
> 
> Verdict: Rated **5.0/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Compass?

Compass AI serves healthcare, legal, financial services, pharmaceuticals, government contracting, and insurance industries, targeting CEOs, CIOs, CISOs, and CTOs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 26 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Barefoot Labs

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, German, Polish, Russian, Spanish
- **Available Countries**: Argentina, Aruba, Austria, Bahamas, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia and 36 more

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Sentiment Analysis

## Integrations (5 total)

- Azure Active Directory External Identities
- Google Docs
- Google Drive
- SharePoint Azure AD Connect
- iManage Work

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (809 reviews)
2. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Intelswift](https://www.capterra.co.uk/software/1072958/Intelswift) — 4.8/5 (16 reviews)
4. [Darwin AI](https://www.capterra.co.uk/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
5. [Celoxis](https://www.capterra.co.uk/software/5923/celoxis) — 4.5/5 (551 reviews)

## Reviews

### "User-Friendly Platform with Excellent Customer Support" — 5.0/5

> **Shair** | *23 July 2026* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use; customer support is quite useful and willing to help. The Conversational AI is working effectively as it should, while Call Recording and Notes allow us to record important information regarding conversations with clients.
> 
> **Cons**: The solution’s performance is satisfactory; however, there is still room for improvement when it comes to advanced reports and automation functions. Organizing some more guides, interactive tours, and helpful examples could be useful for users.
> 
> The software integrated very quickly into our work processes. The interface is friendly, while Conversational AI works effectively and improves communication levels. Customer Support specialists are ready to provide assistance any time you need and work professionally. Call Recording and Notes allow us to save some important information regarding conversations.

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### "Compass is our North Star" — 5.0/5

> **Bobby** | *20 May 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Compass is an incredibly powerful tool, which enables our agency to fully leverage the power of AI without sacrificing data security.
> 
> **Cons**: Nothing stands out to me as a con, the software is built very well in addition to great customer support.
> 
> We get deep with Compass, our team uses it daily to search internal data and automate powerful new workflows.

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### "Dependable AI Solution for Business Teams" — 5.0/5

> **Sachin** | *12 June 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: This product is great in usability, security feature set, and has great customer support. The ability for users to quickly learn how to use this product allows them to complete tasks with little to no unnecessary complexities.
> 
> **Cons**: There could be more flexibility in customizing certain parts of the platform. The addition of more resources to help onboard an organization new to using the product would greatly enhance the experience.
> 
> I have really enjoyed using this platform. The interface is user-friendly, and the overall workflow is very efficient. The product offers many valuable features while maintaining a strong emphasis on the privacy and security of users. Whenever I had to contact customer service to obtain support, they were always helpful and provided me with a quick response. Overall, I believe I have received a dependable and professional experience.

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### "Reliable AI Solution with Excellent Customer Support" — 5.0/5

> **Faisal** | *27 June 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: The Platform is Simple to navigate, stable and secure with many security measures in place; it helps keep people organized, and support personnel are professional and respond quickly to any issues.
> 
> **Cons**: A bit of a learning curve exists with some of the advanced features, but adding more templates, and providing more step by step introductions would help customers understand the platform much more quickly than presently.
> 
> The experience I have had is very enjoyable, the user interface was easy for me to use, and I started using it for a short time. The most impressive feature is the level of privacy and security that is built into the platform, while providing quick support and useful answers when I contacted customer service. The overall experience with the platform has allowed to our team develop new ways of working.

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### "Secure Enterprise AI Platform with Great Support" — 5.0/5

> **Alessia** | *9 June 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: The Platform's interface has been developed so that it is easy to use and provides users with effective privacy/AI options for enterprise applications. User Setup is easy, User Management is straightforward, and users can access and utilize the interface in a very efficient manner. The Customer Support Team is very knowledgeable and responsive when assistance is needed.
> 
> **Cons**: Some Advanced Configurations will require a new user learning curve before they are able to use all of the features. Additional Onboarding resources or more customizable templates would assist larger organizations with their initial setups and help their users achieve success faster.
> 
> Overall, my experience has been positive. The interface is clean, user-friendly, and easy to operate from a daily perspective. In addition, the platform provides Enterprise AI technology and features while still placing a high priority on security and privacy. The Customer Support Team has always been available and has provided me with a great deal of assistance whenever I have had a question or issue. Overall, the Platform has allowed me to be more efficient and create streamlined/efficient processes within our business.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1096403/Compass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041681/Compass/> |
| en-AE | <https://www.capterra.ae/software/1096403/Compass> |
| en-AU | <https://www.capterra.com.au/software/1096403/Compass> |
| en-CA | <https://www.capterra.ca/software/1096403/Compass> |
| en-GB | <https://www.capterra.co.uk/software/1096403/Compass> |
| en-IE | <https://www.capterra.ie/software/1096403/Compass> |
| en-IL | <https://www.capterra.co.il/software/1096403/Compass> |
| en-IN | <https://www.capterra.in/software/1096403/Compass> |
| en-NZ | <https://www.capterra.co.nz/software/1096403/Compass> |
| en-SG | <https://www.capterra.com.sg/software/1096403/Compass> |
| en-ZA | <https://www.capterra.co.za/software/1096403/Compass> |

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