---
description: Discover the benefits and disadvantages of dialnote.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: dialnote Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/31101/business-phone-systems/software) > [dialnote](/software/1096286/dialnote)

# dialnote

Canonical: https://www.capterra.co.uk/software/1096286/dialnote

> AI business phone system priced for your whole team, with AI voice agents, call routing and CRM sync, and no per-user cost.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses dialnote?

Small and growing teams of 2 to 100 people in home services, real estate, legal, agencies, SaaS and e-commerce, especially sales and support teams that handle a high volume of calls.

## About the vendor

- **Company**: HVIF Solutions

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: dialnote has four flat monthly plans, priced in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Pay annually and save 20%.

Solo, $19/mo ($15/mo billed annually). For one person. 1 phone number, 250 calling minutes a month in the US and Canada, a $2.50 monthly credit, manual call recording, AI transcripts and summaries, voicemail, shared contacts and notes, and email support. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.

Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 calling minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, AI transcripts and summaries, after-call CRM updates, IVR phone menus, business-hours routing, voicemail transcripts, auto-replies and scheduled texts, call transfers, hold, group calling, user roles, and HubSpot, Calendly and Zapier integrations.

Business, $99/mo ($79/mo billed annually). Everything in Team, plus 3 phone numbers, 1,400 calling minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents, AI in 14 languages, advanced call forwarding, ring order (sequential or round robin), API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.

Pro, $199/mo ($159/mo billed annually). Everything in Business, plus 5 phone numbers, 2,800 calling minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents, 2 knowledge bases, a custom branded AI voice, AI call tags, AI call evaluation, disposition codes, call queueing, contact sharing permissions, priority support and a dedicated customer success manager.

How usage works. Included minutes and texts apply to the US and Canada. Each plan adds a fixed monthly credit to your wallet, which pays for AI voice agent minutes ($0.89/min), international calls, and anything past your included minutes and texts. Extra phone numbers are $5/mo each. Porting your existing number is free in the US and Canada. Sending texts from US local numbers needs A2P 10DLC registration, a carrier fee of $19.50 per campaign plus $2/mo per active campaign.

Free trial. 10 days, no credit card required. The trial includes 1 phone number, 50 calling minutes, 2 AI voice agents, up to 3 users and a $2 starter credit.

UK plans are priced in GBP. Full details at dialnote.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call List Management
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Chatbot
- Computer Telephony Integration
- Contact Management
- Customisable Reports
- IVR
- Quality Management
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Voice Mail

## Integrations (6 total)

- Cal.com
- Calendly
- HubSpot CRM
- Pipedrive
- Salesforce Sales Cloud
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)

## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software)

## Alternatives

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (466 reviews)
2. [Dialpad](https://www.capterra.co.uk/software/190976/dialpad-sell) — 4.2/5 (571 reviews)
3. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (890 reviews)
4. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (1005 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1096286/dialnote)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041607/dialnote/> |
| en-AE | <https://www.capterra.ae/software/1096286/dialnote> |
| en-AU | <https://www.capterra.com.au/software/1096286/dialnote> |
| en-CA | <https://www.capterra.ca/software/1096286/dialnote> |
| en-GB | <https://www.capterra.co.uk/software/1096286/dialnote> |
| en-IE | <https://www.capterra.ie/software/1096286/dialnote> |
| en-IL | <https://www.capterra.co.il/software/1096286/dialnote> |
| en-IN | <https://www.capterra.in/software/1096286/dialnote> |
| en-NZ | <https://www.capterra.co.nz/software/1096286/dialnote> |
| en-SG | <https://www.capterra.com.sg/software/1096286/dialnote> |
| en-ZA | <https://www.capterra.co.za/software/1096286/dialnote> |

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