---
description: Discover the benefits and disadvantages of Joy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Joy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Joy](/software/1095877/Joy)

# Joy

Canonical: https://www.capterra.co.uk/software/1095877/Joy

> Joy Loyalty is the powerful, highly flexible platform helping ambitious Shopify brands drive repeat orders and retention.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Joy?

Ambitious Shopify brands from startup to enterprise, across DTC, retail, and subscription. Built for merchants who want flexible, ROI-driven loyalty instead of templated programs.

## About the vendor

- **Company**: Joy Loyalty

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Austria, Canada, France, Germany, Hong Kong SAR China, Japan, Singapore, United Kingdom, United States, Vietnam

## Features

- Loyalty Cards
- Loyalty Program
- Membership Management
- Rewards Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software)

## Alternatives

1. [Kangaroo](https://www.capterra.co.uk/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews)
2. [Zoho CRM Plus](https://www.capterra.co.uk/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
3. [White Label Loyalty](https://www.capterra.co.uk/software/212226/white-label-loyalty-platform) — 4.7/5 (15 reviews)
4. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6970 reviews)
5. [Guusto](https://www.capterra.co.uk/software/186209/guusto) — 4.9/5 (3469 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1095877/Joy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041218/Joy/> |
| en-AE | <https://www.capterra.ae/software/1095877/Joy> |
| en-AU | <https://www.capterra.com.au/software/1095877/Joy> |
| en-CA | <https://www.capterra.ca/software/1095877/Joy> |
| en-GB | <https://www.capterra.co.uk/software/1095877/Joy> |
| en-IE | <https://www.capterra.ie/software/1095877/Joy> |
| en-IL | <https://www.capterra.co.il/software/1095877/Joy> |
| en-IN | <https://www.capterra.in/software/1095877/Joy> |
| en-NZ | <https://www.capterra.co.nz/software/1095877/Joy> |
| en-SG | <https://www.capterra.com.sg/software/1095877/Joy> |
| en-ZA | <https://www.capterra.co.za/software/1095877/Joy> |

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