---
description: Discover the benefits and disadvantages of goAssist.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: goAssist Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Onboarding Software](/directory/30819/onboarding/software) > [goAssist](/software/1091780/goAssist)

# goAssist

Canonical: https://www.capterra.co.uk/software/1091780/goAssist

> goAssist is customer service software that helps Indian lenders manage onboarding and account management processes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses goAssist?

The product serves housing finance companies, non-banking financial companies, microfinance institutions, banks, sales, credit, collection, and customer support teams.

## About the vendor

- **Company**: Credility

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Activity Dashboard
- Compliance Management
- Document Management
- Self Service Portal

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software)

## Alternatives

1. [Workday HCM](https://www.capterra.co.uk/software/66908/workday-hcm) — 4.5/5 (1734 reviews)
2. [EchoSpan Flexible 360](https://www.capterra.co.uk/software/106417/echospan-360-degree-feedback) — 4.9/5 (74 reviews)
3. [Product Fruits](https://www.capterra.co.uk/software/1011214/product-fruits) — 4.7/5 (89 reviews)
4. [HiBob](https://www.capterra.co.uk/software/156106/hibob) — 4.6/5 (175 reviews)
5. [Hailey HR](https://www.capterra.co.uk/software/1022548/hailey-hr) — 4.5/5 (22 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1091780/goAssist)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039153/goAssist/> |
| en-AE | <https://www.capterra.ae/software/1091780/goAssist> |
| en-AU | <https://www.capterra.com.au/software/1091780/goAssist> |
| en-CA | <https://www.capterra.ca/software/1091780/goAssist> |
| en-GB | <https://www.capterra.co.uk/software/1091780/goAssist> |
| en-IE | <https://www.capterra.ie/software/1091780/goAssist> |
| en-IL | <https://www.capterra.co.il/software/1091780/goAssist> |
| en-IN | <https://www.capterra.in/software/1091780/goAssist> |
| en-NZ | <https://www.capterra.co.nz/software/1091780/goAssist> |
| en-SG | <https://www.capterra.com.sg/software/1091780/goAssist> |
| en-ZA | <https://www.capterra.co.za/software/1091780/goAssist> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"goAssist","description":"goAssist is a customer service app for borrowers, available on Android, iOS, and web, supporting over 10 regional languages. It streamlines onboarding, account management, and eKYC verification, including PAN and Aadhaar, without agent help.\n\nBorrowers can access loan details, request services like top-ups and tax certificates, and self-onboard by verifying credentials. The app integrates with APIs like Karza, NSDL, and Razorpay for collections. Users can view account summaries, track disbursements, and submit digital service requests. It sends automated EMI reminders and supports UPI, wallets, net banking, and debit card payments. Borrowers can upload KYC and income documents while tracking application status in real time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2789e6c6-20cf-4544-bb27-e18bcb9663f0.png","url":"https://www.capterra.co.uk/software/1091780/goAssist","@id":"https://www.capterra.co.uk/software/1091780/goAssist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1091780/goAssist#faqs","@type":"FAQPage","mainEntity":[{"name":"What is goAssist?","@type":"Question","acceptedAnswer":{"text":"goAssist is a customer service app for borrowers, available on Android, iOS, and web, supporting over 10 regional languages. It streamlines onboarding, account management, and eKYC verification, including PAN and Aadhaar, without agent help.Borrowers can access loan details, request services like top-ups and tax certificates, and self-onboard by verifying credentials. The app integrates with APIs like Karza, NSDL, and Razorpay for collections. Users can view account summaries, track disbursements, and submit digital service requests. It sends automated EMI reminders and supports UPI, wallets, net banking, and debit card payments. Borrowers can upload KYC and income documents while tracking application status in real time.","@type":"Answer"}},{"name":"Who Uses goAssist?","@type":"Question","acceptedAnswer":{"text":"The product serves housing finance companies, non-banking financial companies, microfinance institutions, banks, sales, credit, collection, and customer support teams.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1091780/goAssist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Onboarding Software","position":2,"item":"/directory/30819/onboarding/software","@type":"ListItem"},{"name":"goAssist","position":3,"item":"/software/1091780/goAssist","@type":"ListItem"}]}]}
</script>