---
description: Discover the benefits and disadvantages of Pinnacle.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pinnacle Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [Pinnacle](/software/1088382/Pinnacle)

# Pinnacle

Canonical: https://www.capterra.co.uk/software/1088382/Pinnacle

> Cloud-based care management software that offers compliance tracking, AI voice documentation, and access to  modules for CQC \&amp; OFSTED.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Pinnacle?

Pinnacle Care Management System is designed for children's homes, supported accommodation providers, domiciliary care services, and supported living services.

## About the vendor

- **Company**: Phaino Labs

## Commercial Context

- **Starting Price**: £749.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Calendar Management
- Care Plan Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.capterra.co.uk/directory/10036/home-health-care/software)

## Alternatives

1. [AxisCare](https://www.capterra.co.uk/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
2. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5059 reviews)
3. [Hubstaff](https://www.capterra.co.uk/software/132376/hubstaff) — 4.6/5 (1601 reviews)
4. [TherapyNotes, LLC](https://www.capterra.co.uk/software/118981/therapynotes-com) — 4.7/5 (956 reviews)
5. [Axxess Home Health](https://www.capterra.co.uk/software/114010/agencycore) — 4.1/5 (313 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1088382/Pinnacle)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038342/Pinnacle/> |
| en-AE | <https://www.capterra.ae/software/1088382/Pinnacle> |
| en-AU | <https://www.capterra.com.au/software/1088382/Pinnacle> |
| en-CA | <https://www.capterra.ca/software/1088382/Pinnacle> |
| en-GB | <https://www.capterra.co.uk/software/1088382/Pinnacle> |
| en-IE | <https://www.capterra.ie/software/1088382/Pinnacle> |
| en-IL | <https://www.capterra.co.il/software/1088382/Pinnacle> |
| en-IN | <https://www.capterra.in/software/1088382/Pinnacle> |
| en-NZ | <https://www.capterra.co.nz/software/1088382/Pinnacle> |
| en-SG | <https://www.capterra.com.sg/software/1088382/Pinnacle> |
| en-ZA | <https://www.capterra.co.za/software/1088382/Pinnacle> |

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