---
description: Discover the benefits and disadvantages of Agent360.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Agent360 Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Agent360](/software/1088328/Agent360)

# Agent360

Canonical: https://www.capterra.co.uk/software/1088328/Agent360

> Agent360 is customer service software that combines AI Receptionist, Live Chat, ticketing, a knowledge base, and surveys.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Agent360?

Agent360 caters to customer support teams, law firms, travel and hospitality providers, property managers, healthcare providers, insurance companies, and professional service providers.

## About the vendor

- **Company**: Agent360

## Commercial Context

- **Starting Price**: US$67.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- CRM
- Knowledge Base Management
- Live Chat

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Intercom](https://www.capterra.co.uk/software/134347/intercom) — 4.5/5 (1131 reviews)
4. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
5. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.8/5 (5 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1088328/Agent360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038320/Agent360/> |
| en-AE | <https://www.capterra.ae/software/1088328/Agent360> |
| en-AU | <https://www.capterra.com.au/software/1088328/Agent360> |
| en-CA | <https://www.capterra.ca/software/1088328/Agent360> |
| en-GB | <https://www.capterra.co.uk/software/1088328/Agent360> |
| en-IE | <https://www.capterra.ie/software/1088328/Agent360> |
| en-IL | <https://www.capterra.co.il/software/1088328/Agent360> |
| en-IN | <https://www.capterra.in/software/1088328/Agent360> |
| en-NZ | <https://www.capterra.co.nz/software/1088328/Agent360> |
| en-SG | <https://www.capterra.com.sg/software/1088328/Agent360> |
| en-ZA | <https://www.capterra.co.za/software/1088328/Agent360> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Agent360","description":"Agent360 is an AI-powered customer support platform that combines live chat, AI chatbots, ticketing, voice support, a knowledge base, and CSAT surveys into one system. The AI chatbot, Zoe, uses natural language processing to handle routine inquiries, triage questions, and provide accurate responses. When complex issues arise, Zoe transfers conversations to human agents with full context. Voice support enables call handling and appointment booking. The knowledge base gives agents quick access to information for faster resolution. CSAT surveys provide insights into service quality. Agent360 integrates with CRMs, e-commerce platforms, and communication tools through REST APIs, webhooks, and pre-built connectors. The platform supports multiple channels, including Slack, email, WhatsApp, and Facebook Messenger. Bank-grade encryption and GDPR-compliant data handling secure customer information. The system uses SOC 2 compliant infrastructure with tenant isolation to protect data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/81e632e7-d8f2-4b52-9d7f-9fa6e4053a55.png","url":"https://www.capterra.co.uk/software/1088328/Agent360","@id":"https://www.capterra.co.uk/software/1088328/Agent360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"67","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.co.uk/software/1088328/Agent360#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Agent360?","@type":"Question","acceptedAnswer":{"text":"Agent360 is an AI-powered customer support platform that combines live chat, AI chatbots, ticketing, voice support, a knowledge base, and CSAT surveys into one system. The AI chatbot, Zoe, uses natural language processing to handle routine inquiries, triage questions, and provide accurate responses. When complex issues arise, Zoe transfers conversations to human agents with full context. Voice support enables call handling and appointment booking. The knowledge base gives agents quick access to information for faster resolution. CSAT surveys provide insights into service quality. Agent360 integrates with CRMs, e-commerce platforms, and communication tools through REST APIs, webhooks, and pre-built connectors. The platform supports multiple channels, including Slack, email, WhatsApp, and Facebook Messenger. Bank-grade encryption and GDPR-compliant data handling secure customer information. The system uses SOC 2 compliant infrastructure with tenant isolation to protect data.","@type":"Answer"}},{"name":"Who Uses Agent360?","@type":"Question","acceptedAnswer":{"text":"Agent360 caters to customer support teams, law firms, travel and hospitality providers, property managers, healthcare providers, insurance companies, and professional service providers.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1088328/Agent360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Agent360","position":3,"item":"/software/1088328/Agent360","@type":"ListItem"}]}]}
</script>
