---
description: Discover the benefits and disadvantages of Sarathi Agent.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sarathi Agent Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Sarathi Agent](/software/1087933/Sarathi-Agent)

# Sarathi Agent

Canonical: https://www.capterra.co.uk/software/1087933/Sarathi-Agent

> Customer support agent and chatbot software providing automated customer support on websites and Facebook with natural language AI.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Sarathi Agent?

Hectoware's Sarathi Agent serves education, finance, retail, healthcare, travel, direct-to-consumer brands, and enterprises needing AI-powered customer support solutions.

## About the vendor

- **Company**: Hectoware

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Hindi, Spanish
- **Available Countries**: Bahrain, China, Hong Kong SAR China, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates and 2 more

## Features

- Knowledge Base Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Intercom](https://www.capterra.co.uk/software/134347/intercom) — 4.5/5 (1131 reviews)
4. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
5. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.8/5 (5 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1087933/Sarathi-Agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038242/Sarathi-Agent/> |
| en-AE | <https://www.capterra.ae/software/1087933/Sarathi-Agent> |
| en-AU | <https://www.capterra.com.au/software/1087933/Sarathi-Agent> |
| en-CA | <https://www.capterra.ca/software/1087933/Sarathi-Agent> |
| en-GB | <https://www.capterra.co.uk/software/1087933/Sarathi-Agent> |
| en-IE | <https://www.capterra.ie/software/1087933/Sarathi-Agent> |
| en-IL | <https://www.capterra.co.il/software/1087933/Sarathi-Agent> |
| en-IN | <https://www.capterra.in/software/1087933/Sarathi-Agent> |
| en-NZ | <https://www.capterra.co.nz/software/1087933/Sarathi-Agent> |
| en-SG | <https://www.capterra.com.sg/software/1087933/Sarathi-Agent> |
| en-ZA | <https://www.capterra.co.za/software/1087933/Sarathi-Agent> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Sarathi Agent","description":"Intelligent chatbot software offering automated customer support. Using advanced natural language understanding, it interprets messages and delivers contextual responses. Trained on a custom knowledge base, Sarathi Agent manages inquiries from general questions to detailed policy information, maintaining conversation context and addressing follow-ups seamlessly. Deployable via website widgets or Facebook Messenger, it provides omnichannel support 24/7. Multi-language capabilities enable global scalability, while the platform handles simultaneous conversations. Analytics tools track conversation volume, FAQs, and user engagement. When inquiries require human intervention, Sarathi Agent hands off to support teams with full conversation context. By automating repetitive tasks, it allows human agents to focus on complex issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f8814704-cc36-49c3-8d42-106ebcdf5cc4.png","url":"https://www.capterra.co.uk/software/1087933/Sarathi-Agent","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1087933/Sarathi-Agent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1087933/Sarathi-Agent#faqs","mainEntity":[{"name":"What is Sarathi Agent?","@type":"Question","acceptedAnswer":{"text":"Intelligent chatbot software offering automated customer support. Using advanced natural language understanding, it interprets messages and delivers contextual responses. Trained on a custom knowledge base, Sarathi Agent manages inquiries from general questions to detailed policy information, maintaining conversation context and addressing follow-ups seamlessly. Deployable via website widgets or Facebook Messenger, it provides omnichannel support 24/7. Multi-language capabilities enable global scalability, while the platform handles simultaneous conversations. Analytics tools track conversation volume, FAQs, and user engagement. When inquiries require human intervention, Sarathi Agent hands off to support teams with full conversation context. By automating repetitive tasks, it allows human agents to focus on complex issues.","@type":"Answer"}},{"name":"Who Uses Sarathi Agent?","@type":"Question","acceptedAnswer":{"text":"Hectoware's Sarathi Agent serves education, finance, retail, healthcare, travel, direct-to-consumer brands, and enterprises needing AI-powered customer support solutions.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Sarathi Agent","position":3,"item":"/software/1087933/Sarathi-Agent","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1087933/Sarathi-Agent#breadcrumblist"}]}
</script>
