---
description: Discover the benefits and disadvantages of ChatGridAI.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatGridAI Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [ChatGridAI](/software/1086443/ChatGridAI)

# ChatGridAI

Canonical: https://www.capterra.co.uk/software/1086443/ChatGridAI

> ChatGridAI integrates with Google Chat and Microsoft Teams to provide answers, support, and actions for employees.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ChatGridAI?

ChatGridAI is designed for internal IT help desks and HR teams to answer employee questions and create service requests directly from Microsoft Teams or Google Chat.

## About the vendor

- **Company**: ChatGridAI

## Commercial Context

- **Starting Price**: €5.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot
- Full Text Search
- Knowledge Base Management
- Multi-Language
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)

## Alternatives

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews)
3. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
4. [Jason AI SDR Agent](https://www.capterra.co.uk/software/1076363/Jason-AI-SDR-Agent) (0 reviews)
5. [CoSupport AI](https://www.capterra.co.uk/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1086443/ChatGridAI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037281/ChatGridAI/> |
| en-AE | <https://www.capterra.ae/software/1086443/ChatGridAI> |
| en-AU | <https://www.capterra.com.au/software/1086443/ChatGridAI> |
| en-CA | <https://www.capterra.ca/software/1086443/ChatGridAI> |
| en-GB | <https://www.capterra.co.uk/software/1086443/ChatGridAI> |
| en-IE | <https://www.capterra.ie/software/1086443/ChatGridAI> |
| en-IL | <https://www.capterra.co.il/software/1086443/ChatGridAI> |
| en-IN | <https://www.capterra.in/software/1086443/ChatGridAI> |
| en-NZ | <https://www.capterra.co.nz/software/1086443/ChatGridAI> |
| en-SG | <https://www.capterra.com.sg/software/1086443/ChatGridAI> |
| en-ZA | <https://www.capterra.co.za/software/1086443/ChatGridAI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"ChatGridAI","description":"ChatGridAI is an AI assistant platform that operates within workplace chat applications such as Google Chat and Microsoft Teams. The platform connects to a company's internal knowledge base, including documents, policies, and reports, to provide responses based on proprietary information. Each department can maintain its own isolated AI assistant with dedicated knowledge bases and permissions, ensuring security and context separation across different organizational units. The platform enables workflow automation by executing actions directly from chat conversations through webhook integrations with systems such as Jira and ServiceNow. ChatGridAI allows companies to connect their own large language model API keys, providing cost transparency and avoiding vendor dependency. The platform includes an admin dashboard, usage analytics, and custom AI instructions. ChatGridAI delivers contextual support to employees while maintaining organizational control over data and infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f5fe492c-7281-4366-9d1b-3f653abcfeb7.png","url":"https://www.capterra.co.uk/software/1086443/ChatGridAI","@id":"https://www.capterra.co.uk/software/1086443/ChatGridAI#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"5","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/software/1086443/ChatGridAI#faqs","@type":"FAQPage","mainEntity":[{"name":"What is ChatGridAI?","@type":"Question","acceptedAnswer":{"text":"ChatGridAI is an AI assistant platform that operates within workplace chat applications such as Google Chat and Microsoft Teams. The platform connects to a company's internal knowledge base, including documents, policies, and reports, to provide responses based on proprietary information. Each department can maintain its own isolated AI assistant with dedicated knowledge bases and permissions, ensuring security and context separation across different organizational units. The platform enables workflow automation by executing actions directly from chat conversations through webhook integrations with systems such as Jira and ServiceNow. ChatGridAI allows companies to connect their own large language model API keys, providing cost transparency and avoiding vendor dependency. The platform includes an admin dashboard, usage analytics, and custom AI instructions. ChatGridAI delivers contextual support to employees while maintaining organizational control over data and infrastructure.","@type":"Answer"}},{"name":"Who Uses ChatGridAI?","@type":"Question","acceptedAnswer":{"text":"ChatGridAI is designed for internal IT help desks and HR teams to answer employee questions and create service requests directly from Microsoft Teams or Google Chat.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1086443/ChatGridAI#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"ChatGridAI","position":3,"item":"/software/1086443/ChatGridAI","@type":"ListItem"}]}]}
</script>