---
description: Discover the benefits and disadvantages of Chatref.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatref Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Chatref](/software/1083507/Chatref)

# Chatref

Canonical: https://www.capterra.co.uk/software/1083507/Chatref

> Chatref is an AI platform that enables businesses to create custom assistants using their data for accurate, context-aware responses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Chatref?

Chatref is used by customer support departments, SaaS platforms, e-commerce businesses, B2B sales teams, agencies, and internal operations staff.

## About the vendor

- **Company**: Chatref

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, India, United Kingdom, United States

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews)
3. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
4. [Jason AI SDR Agent](https://www.capterra.co.uk/software/1076363/Jason-AI-SDR-Agent) (0 reviews)
5. [CoSupport AI](https://www.capterra.co.uk/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1083507/Chatref)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035022/Chatref/> |
| en-AE | <https://www.capterra.ae/software/1083507/Chatref> |
| en-AU | <https://www.capterra.com.au/software/1083507/Chatref> |
| en-CA | <https://www.capterra.ca/software/1083507/Chatref> |
| en-GB | <https://www.capterra.co.uk/software/1083507/Chatref> |
| en-IE | <https://www.capterra.ie/software/1083507/Chatref> |
| en-IL | <https://www.capterra.co.il/software/1083507/Chatref> |
| en-IN | <https://www.capterra.in/software/1083507/Chatref> |
| en-NZ | <https://www.capterra.co.nz/software/1083507/Chatref> |
| en-SG | <https://www.capterra.com.sg/software/1083507/Chatref> |
| en-ZA | <https://www.capterra.co.za/software/1083507/Chatref> |

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