---
description: Discover the benefits and disadvantages of ChatGenius.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatGenius Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [ChatGenius](/software/1083065/ChatGenius)

# ChatGenius

Canonical: https://www.capterra.co.uk/software/1083065/ChatGenius

> AI chatbot for Facebook \&amp; Instagram that responds to customers 24/7, books appointments, and qualifies leads automatically.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ChatGenius?

ChatGenius caters to content creators, marketing professionals, e-commerce brands, customer service teams, and growing brands using Facebook Messenger and Instagram.

## About the vendor

- **Company**: SumGeniusAI

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Japanese, Korean, Russian, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Integrations (5 total)

- ChatGPT
- Google Calendar
- Instagram
- Messenger
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews)
3. [Jason AI SDR Agent](https://www.capterra.co.uk/software/1076363/Jason-AI-SDR-Agent) (0 reviews)
4. [CoSupport AI](https://www.capterra.co.uk/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)
5. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1083065/ChatGenius)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034735/ChatGenius/> |
| en-AE | <https://www.capterra.ae/software/1083065/ChatGenius> |
| en-AU | <https://www.capterra.com.au/software/1083065/ChatGenius> |
| en-CA | <https://www.capterra.ca/software/1083065/ChatGenius> |
| en-GB | <https://www.capterra.co.uk/software/1083065/ChatGenius> |
| en-IE | <https://www.capterra.ie/software/1083065/ChatGenius> |
| en-IL | <https://www.capterra.co.il/software/1083065/ChatGenius> |
| en-IN | <https://www.capterra.in/software/1083065/ChatGenius> |
| en-NZ | <https://www.capterra.co.nz/software/1083065/ChatGenius> |
| en-SG | <https://www.capterra.com.sg/software/1083065/ChatGenius> |
| en-ZA | <https://www.capterra.co.za/software/1083065/ChatGenius> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"ChatGenius","description":"ChatGenius is an AI-powered Meta Messenger automation system for managing customer conversations on Facebook and Instagram. Using GPT-5 technology, it delivers intelligent, personalized dialogues with context memory across multiple interactions. Sentiment analysis detects frustration and escalates issues for prompt resolution. The platform employs Retrieval-Augmented Generation to create a knowledge base, enabling accurate responses from uploaded documents. Supporting 13 languages, including Spanish, German, French, Chinese, and Arabic, it features automatic detection. ChatGenius integrates Google Calendar for appointment scheduling, voice transcription, and image analysis. Additional tools include team collaboration, real-time analytics, and automated messaging for comments and lead forms, ensuring natural, context-aware communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d8da255d-60c5-4608-bc03-cbbf37433c1a.jpeg","url":"https://www.capterra.co.uk/software/1083065/ChatGenius","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1083065/ChatGenius#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1083065/ChatGenius#faqs","mainEntity":[{"name":"What is ChatGenius?","@type":"Question","acceptedAnswer":{"text":"ChatGenius is an AI-powered Meta Messenger automation system for managing customer conversations on Facebook and Instagram. Using GPT-5 technology, it delivers intelligent, personalized dialogues with context memory across multiple interactions. Sentiment analysis detects frustration and escalates issues for prompt resolution. The platform employs Retrieval-Augmented Generation to create a knowledge base, enabling accurate responses from uploaded documents. Supporting 13 languages, including Spanish, German, French, Chinese, and Arabic, it features automatic detection. ChatGenius integrates Google Calendar for appointment scheduling, voice transcription, and image analysis. Additional tools include team collaboration, real-time analytics, and automated messaging for comments and lead forms, ensuring natural, context-aware communication.","@type":"Answer"}},{"name":"Who Uses ChatGenius?","@type":"Question","acceptedAnswer":{"text":"ChatGenius caters to content creators, marketing professionals, e-commerce brands, customer service teams, and growing brands using Facebook Messenger and Instagram.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"ChatGenius","position":3,"item":"/software/1083065/ChatGenius","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1083065/ChatGenius#breadcrumblist"}]}
</script>
