---
description: Discover the benefits and disadvantages of Cipher & Row.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cipher & Row Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Cipher & Row](/software/1082824/Cipher-Row)

# Cipher & Row

Canonical: https://www.capterra.co.uk/software/1082824/Cipher-Row

> Cipher \&amp; Row is an AI bot software that delivers instant, accurate customer responses in 2 seconds using patent-pending technology.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Cipher & Row?

Cipher \&amp; Row is used by ecommerce businesses, SaaS companies, customer support departments, and online retailers.

## About the vendor

- **Company**: Cipher & Row

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland and 58 more

## Features

- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Language Detection
- Natural Language Processing
- Pre-Configured Bot
- Transfers/Routing

## Integrations (1 total)

- Calendly

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
3. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
4. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.8/5 (5 reviews)
5. [Assembled AI](https://www.capterra.co.uk/software/1073241/Assembled-Assist) (0 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1082824/Cipher-Row)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034527/Cipher-Row/> |
| en-AE | <https://www.capterra.ae/software/1082824/Cipher-Row> |
| en-AU | <https://www.capterra.com.au/software/1082824/Cipher-Row> |
| en-CA | <https://www.capterra.ca/software/1082824/Cipher-Row> |
| en-GB | <https://www.capterra.co.uk/software/1082824/Cipher-Row> |
| en-IE | <https://www.capterra.ie/software/1082824/Cipher-Row> |
| en-IL | <https://www.capterra.co.il/software/1082824/Cipher-Row> |
| en-IN | <https://www.capterra.in/software/1082824/Cipher-Row> |
| en-NZ | <https://www.capterra.co.nz/software/1082824/Cipher-Row> |
| en-SG | <https://www.capterra.com.sg/software/1082824/Cipher-Row> |
| en-ZA | <https://www.capterra.co.za/software/1082824/Cipher-Row> |

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