---
description: Discover the benefits and disadvantages of InsightPro.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InsightPro Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [InsightPro](/software/1082505/InsightPro)

# InsightPro

Canonical: https://www.capterra.co.uk/software/1082505/InsightPro

> Operational visibility that stabilizes turnaround, reduces leakage, and strengthens confidence across members, and providers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses InsightPro?

InsightPro unifies claims, QA, enrollment, and servicing into a single governed ecosystem that delivers operational visibility and sustainable performance.

## About the vendor

- **Company**: MDI NetworX

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Pricing is entirely custom and requires contacting the vendor for a quote.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Compliance Management
- Customer Experience Management
- Employee Coaching Tools
- Employee Scheduling
- For Call Centres
- Labor Forecasting
- Performance Metrics

## Integrations (11 total)

- Docusign
- Facets
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- PandaDoc
- Sign
- Tableau
- eFax

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Call Center Workforce Management Software](https://www.capterra.co.uk/directory/32607/call-center-workforce-management/software)

## Alternatives

1. [Assembled](https://www.capterra.co.uk/software/195644/assembled) — 4.7/5 (85 reviews)
2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (991 reviews)
3. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5823 reviews)
4. [Salesforce Service Cloud](https://www.capterra.co.uk/software/136189/salesforce) — 4.5/5 (824 reviews)
5. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1082505/InsightPro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034346/InsightPro/> |
| en-AE | <https://www.capterra.ae/software/1082505/InsightPro> |
| en-AU | <https://www.capterra.com.au/software/1082505/InsightPro> |
| en-CA | <https://www.capterra.ca/software/1082505/InsightPro> |
| en-GB | <https://www.capterra.co.uk/software/1082505/InsightPro> |
| en-IE | <https://www.capterra.ie/software/1082505/InsightPro> |
| en-IL | <https://www.capterra.co.il/software/1082505/InsightPro> |
| en-IN | <https://www.capterra.in/software/1082505/InsightPro> |
| en-NZ | <https://www.capterra.co.nz/software/1082505/InsightPro> |
| en-SG | <https://www.capterra.com.sg/software/1082505/InsightPro> |
| en-ZA | <https://www.capterra.co.za/software/1082505/InsightPro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"InsightPro","description":"InsightPro is a workforce intelligence platform purpose-built for health plans to transform QA, claims, and customer service operation. \nBy automating audits, identifying trends, managing workloads, and surfacing training needs in real time. InsightPro eliminates the guesswork from managing healthcare operations. No more manual spreadsheets, missed errors, or buried insights. Just a smarter, faster, more accountable team.\nTrusted by leading payers, InsightPro helps healthcare payer organizations improve compliance, reduce rework, and drive higher performance with fewer resources. Whether you’re a fast-growing regional plan or a national carrier, InsightPro adapts to your scale and integrates seamlessly into your existing workflows.\nEmpower your teams with a centralized view of performance, quality, and impact through a single dashboard.\nFewer silos. Fewer errors. Smarter healthcare operations. That’s InsightPro.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/28ea0496-1b2d-49e3-85ac-4bbc4c998593.png","url":"https://www.capterra.co.uk/software/1082505/InsightPro","@id":"https://www.capterra.co.uk/software/1082505/InsightPro#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.co.uk/software/1082505/InsightPro#faqs","@type":"FAQPage","mainEntity":[{"name":"What is InsightPro?","@type":"Question","acceptedAnswer":{"text":"InsightPro is a workforce intelligence platform purpose-built for health plans to transform QA, claims, and customer service operation. By automating audits, identifying trends, managing workloads, and surfacing training needs in real time. InsightPro eliminates the guesswork from managing healthcare operations. No more manual spreadsheets, missed errors, or buried insights. Just a smarter, faster, more accountable team.Trusted by leading payers, InsightPro helps healthcare payer organizations improve compliance, reduce rework, and drive higher performance with fewer resources. Whether you’re a fast-growing regional plan or a national carrier, InsightPro adapts to your scale and integrates seamlessly into your existing workflows.Empower your teams with a centralized view of performance, quality, and impact through a single dashboard.Fewer silos. Fewer errors. Smarter healthcare operations. That’s InsightPro.","@type":"Answer"}},{"name":"Who Uses InsightPro?","@type":"Question","acceptedAnswer":{"text":"InsightPro unifies claims, QA, enrollment, and servicing into a single governed ecosystem that delivers operational visibility and sustainable performance.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1082505/InsightPro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Workforce Management Software","position":2,"item":"/directory/32607/call-center-workforce-management/software","@type":"ListItem"},{"name":"InsightPro","position":3,"item":"/software/1082505/InsightPro","@type":"ListItem"}]}]}
</script>
