---
description: Discover the benefits and disadvantages of Total.Care.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total.Care Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Total.Care](/software/1082394/Total-Care)

# Total.Care

Canonical: https://www.capterra.co.uk/software/1082394/Total-Care

> Call queue management solution designed for the healthcare sector that offers patient engagement, cloud IVR, auto-attendant, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Total.Care?

Our primary market consists of healthcare organizations and specialty groups  that are actively seeking to replace outdated, non-compliant, or fragmented contact center systems.

## About the vendor

- **Company**: Total.care Holdings

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Croatian, Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Aruba, Australia, Austria, Bahamas, Belgium, Bermuda, Bosnia & Herzegovina, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Finland, France, Germany and 32 more

## Features

- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management
- Dashboard
- IVR
- Queue Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (458 reviews)
3. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
4. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1082394/Total-Care)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034256/Total-Care/> |
| en-AE | <https://www.capterra.ae/software/1082394/Total-Care> |
| en-AU | <https://www.capterra.com.au/software/1082394/Total-Care> |
| en-CA | <https://www.capterra.ca/software/1082394/Total-Care> |
| en-GB | <https://www.capterra.co.uk/software/1082394/Total-Care> |
| en-IE | <https://www.capterra.ie/software/1082394/Total-Care> |
| en-IL | <https://www.capterra.co.il/software/1082394/Total-Care> |
| en-IN | <https://www.capterra.in/software/1082394/Total-Care> |
| en-NZ | <https://www.capterra.co.nz/software/1082394/Total-Care> |
| en-SG | <https://www.capterra.com.sg/software/1082394/Total-Care> |
| en-ZA | <https://www.capterra.co.za/software/1082394/Total-Care> |

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