---
description: Discover the benefits and disadvantages of FirstDistro.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FirstDistro Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [FirstDistro](/software/1082393/FirstDistro)

# FirstDistro

Canonical: https://www.capterra.co.uk/software/1082393/FirstDistro

> FirstDistro is AI-powered software providing health scores, churn alerts, and insights to help businesses prevent customer loss.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses FirstDistro?

FirstDistro caters to customer success managers, SaaS companies, account managers, retention specialists, and businesses focused on customer retention and churn prevention.

## About the vendor

- **Company**: FirstDistro

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Austria, Belgium, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Ghana, Gibraltar, Greece, Greenland and 28 more

## Features

- Churn Management
- Customer Data Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Health Score
- Retention Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Retention Software](https://www.capterra.co.uk/directory/34255/customer-retention/software)

## Alternatives

1. [ChurnZero](https://www.capterra.co.uk/software/157980/churnzero) — 4.7/5 (129 reviews)
2. [Customerscore.io](https://www.capterra.co.uk/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
3. [Custify](https://www.capterra.co.uk/software/190125/custify) — 4.9/5 (122 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Hotjar](https://www.capterra.co.uk/software/163516/hotjar) — 4.6/5 (539 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1082393/FirstDistro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034254/FirstDistro/> |
| en-AE | <https://www.capterra.ae/software/1082393/FirstDistro> |
| en-AU | <https://www.capterra.com.au/software/1082393/FirstDistro> |
| en-CA | <https://www.capterra.ca/software/1082393/FirstDistro> |
| en-GB | <https://www.capterra.co.uk/software/1082393/FirstDistro> |
| en-IE | <https://www.capterra.ie/software/1082393/FirstDistro> |
| en-IL | <https://www.capterra.co.il/software/1082393/FirstDistro> |
| en-IN | <https://www.capterra.in/software/1082393/FirstDistro> |
| en-NZ | <https://www.capterra.co.nz/software/1082393/FirstDistro> |
| en-SG | <https://www.capterra.com.sg/software/1082393/FirstDistro> |
| en-ZA | <https://www.capterra.co.za/software/1082393/FirstDistro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"FirstDistro","description":"FirstDistro is a customer retention platform that uses AI to help prevent churn. The system provides real-time health scores for accounts by monitoring usage, engagement, and sentiment data. When customer health scores decline or usage drops, FirstDistro sends instant alerts to notify teams, allowing for timely intervention before customers leave. The platform generates actionable insights and AI-recommended strategies to address issues that may lead to customer dissatisfaction. FirstDistro integrates with business tools like Slack and Attio, fitting into existing workflows without disruption. By transforming scattered customer data into clear health metrics, the platform enables teams to shift from reactive firefighting to proactive account management. FirstDistro helps maintain customer relationships through early identification of potential problems and strategic intervention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85f5294a-33f7-49aa-9f46-b5e8564885dd.png","url":"https://www.capterra.co.uk/software/1082393/FirstDistro","@id":"https://www.capterra.co.uk/software/1082393/FirstDistro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1082393/FirstDistro#faqs","@type":"FAQPage","mainEntity":[{"name":"What is FirstDistro?","@type":"Question","acceptedAnswer":{"text":"FirstDistro is a customer retention platform that uses AI to help prevent churn. The system provides real-time health scores for accounts by monitoring usage, engagement, and sentiment data. When customer health scores decline or usage drops, FirstDistro sends instant alerts to notify teams, allowing for timely intervention before customers leave. The platform generates actionable insights and AI-recommended strategies to address issues that may lead to customer dissatisfaction. FirstDistro integrates with business tools like Slack and Attio, fitting into existing workflows without disruption. By transforming scattered customer data into clear health metrics, the platform enables teams to shift from reactive firefighting to proactive account management. FirstDistro helps maintain customer relationships through early identification of potential problems and strategic intervention.","@type":"Answer"}},{"name":"Who Uses FirstDistro?","@type":"Question","acceptedAnswer":{"text":"FirstDistro caters to customer success managers, SaaS companies, account managers, retention specialists, and businesses focused on customer retention and churn prevention.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1082393/FirstDistro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Retention Software","position":2,"item":"/directory/34255/customer-retention/software","@type":"ListItem"},{"name":"FirstDistro","position":3,"item":"/software/1082393/FirstDistro","@type":"ListItem"}]}]}
</script>