---
description: Discover the benefits and disadvantages of Palmate.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Palmate Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Data Integration Tools](/directory/8/integration/software) > [Palmate](/software/1079327/Palmate)

# Palmate

Canonical: https://www.capterra.co.uk/software/1079327/Palmate

> Cloud-based customer service and sales platform that unifies WhatsApp, Instagram, Facebook, and web chat into one inbox with AI chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Palmate?

Small businesses to large enterprises across e-commerce, fashion, beauty, electronics, health and wellness, travel, energy, healthcare, education, and real estate industries.

## About the vendor

- **Company**: Palamar Teknoloji A.S.

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Palmate offers three pricing plans—Standard, Pro, and Premium—with custom pricing that requires contacting the vendor. No free version or free trial is available, and payment frequency is not specified. The pricing model is usage-based, and US dollars are accepted for payments. Numeric pricing values are not disclosed, and users must request a quote for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, Finnish, French, German, Russian, Spanish, Turkish
- **Available Countries**: Türkiye

## Features

- Chat/Messaging
- Chatbot
- Dashboard
- Live Chat
- Multi-Language
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Integrations (8 total)

- Discord
- Dynamics 365
- Jira
- Microsoft Teams
- ServiceNow
- Slack
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Data Integration Tools](https://www.capterra.co.uk/directory/8/integration/software)

## Related Categories

- [Data Integration Tools](https://www.capterra.co.uk/directory/8/integration/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [Workato](https://www.capterra.co.uk/software/148729/workato) — 4.6/5 (86 reviews)
3. [Adverity](https://www.capterra.co.uk/software/162524/datatap) — 4.5/5 (26 reviews)
4. [Altova MapForce](https://www.capterra.co.uk/software/173630/altova-mapforce) — 5.0/5 (3 reviews)
5. [Cyclr](https://www.capterra.co.uk/software/158623/cyclr) — 4.8/5 (17 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1079327/Palmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032673/Palmate/> |
| en-AE | <https://www.capterra.ae/software/1079327/Palmate> |
| en-AU | <https://www.capterra.com.au/software/1079327/Palmate> |
| en-CA | <https://www.capterra.ca/software/1079327/Palmate> |
| en-GB | <https://www.capterra.co.uk/software/1079327/Palmate> |
| en-IE | <https://www.capterra.ie/software/1079327/Palmate> |
| en-IL | <https://www.capterra.co.il/software/1079327/Palmate> |
| en-IN | <https://www.capterra.in/software/1079327/Palmate> |
| en-NZ | <https://www.capterra.co.nz/software/1079327/Palmate> |
| en-SG | <https://www.capterra.com.sg/software/1079327/Palmate> |
| en-ZA | <https://www.capterra.co.za/software/1079327/Palmate> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Palmate","description":"Palmate is a cloud-based customer service and sales platform that brings all customer messaging channels, including WhatsApp, Instagram, Facebook, Telegram, WeChat, LINE, and web chat, into a single dashboard. Businesses use it to automate responses to incoming customer questions, manage orders, process refunds, and handle bookings without requiring human agents for every interaction.\n\nTeams across e-commerce, healthcare, education, and real estate use Palmate to handle high volumes of customer conversations, run WhatsApp marketing campaigns, and guide shoppers through product selection with a built-in comparison and recommendation tool. The no-code setup allows staff to get started without technical knowledge.\n\nCore features include an AI chatbot trained on company documents, live agent handover with full conversation history, proactive chat triggers, Shopify and marketplace integrations, an analytics dashboard, and an HR automation module.","image":"https://images.g2crowd.com/display-layer-screenshots/1406813/61c855850273c3222baa10d9ece39708c13cd21eb247288e0f234bc6605479d4.webp","url":"https://www.capterra.co.uk/software/1079327/Palmate","@id":"https://www.capterra.co.uk/software/1079327/Palmate#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1079327/Palmate#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Palmate?","@type":"Question","acceptedAnswer":{"text":"Palmate is a cloud-based customer service and sales platform that brings all customer messaging channels, including WhatsApp, Instagram, Facebook, Telegram, WeChat, LINE, and web chat, into a single dashboard. Businesses use it to automate responses to incoming customer questions, manage orders, process refunds, and handle bookings without requiring human agents for every interaction.Teams across e-commerce, healthcare, education, and real estate use Palmate to handle high volumes of customer conversations, run WhatsApp marketing campaigns, and guide shoppers through product selection with a built-in comparison and recommendation tool. The no-code setup allows staff to get started without technical knowledge.Core features include an AI chatbot trained on company documents, live agent handover with full conversation history, proactive chat triggers, Shopify and marketplace integrations, an analytics dashboard, and an HR automation module.","@type":"Answer"}},{"name":"Who Uses Palmate?","@type":"Question","acceptedAnswer":{"text":"Small businesses to large enterprises across e-commerce, fashion, beauty, electronics, health and wellness, travel, energy, healthcare, education, and real estate industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1079327/Palmate#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Data Integration Tools","position":2,"item":"/directory/8/integration/software","@type":"ListItem"},{"name":"Palmate","position":3,"item":"/software/1079327/Palmate","@type":"ListItem"}]}]}
</script>
