---
description: Discover the benefits and disadvantages of Sensay.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sensay Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Sensay](/software/1079112/Sensay)

# Sensay

Canonical: https://www.capterra.co.uk/software/1079112/Sensay

> Sensay is a chatbot platform that enables businesses to create customizable AI chatbots for sales, support, and community engagement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sensay?

Real Estate&#10;E-commerce&#10;SaaS \&amp; Tech &#10;Healthcare \&amp; Wellness&#10;Education \&amp; Online Learning &#10;Financial Services&#10;HR&#10;On-/Off boarding

## About the vendor

- **Company**: Sensay

## Commercial Context

- **Starting Price**: US$14.99
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil and 140 more

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Language Detection
- Lead Qualification
- Natural Language Processing
- Pre-Configured Bot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
3. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
4. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.8/5 (5 reviews)
5. [Assembled AI](https://www.capterra.co.uk/software/1073241/Assembled-Assist) (0 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1079112/Sensay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032467/Sensay/> |
| en-AE | <https://www.capterra.ae/software/1079112/Sensay> |
| en-AU | <https://www.capterra.com.au/software/1079112/Sensay> |
| en-CA | <https://www.capterra.ca/software/1079112/Sensay> |
| en-GB | <https://www.capterra.co.uk/software/1079112/Sensay> |
| en-IE | <https://www.capterra.ie/software/1079112/Sensay> |
| en-IL | <https://www.capterra.co.il/software/1079112/Sensay> |
| en-IN | <https://www.capterra.in/software/1079112/Sensay> |
| en-NZ | <https://www.capterra.co.nz/software/1079112/Sensay> |
| en-SG | <https://www.capterra.com.sg/software/1079112/Sensay> |
| en-ZA | <https://www.capterra.co.za/software/1079112/Sensay> |

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