---
description: Discover the benefits and disadvantages of Helploom.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helploom Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Helploom](/software/1079103/Helploom)

# Helploom

Canonical: https://www.capterra.co.uk/software/1079103/Helploom

> Helploom is a customer support software that helps small teams and solo founders manage service inquiries with streamlined tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Helploom

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Helploom offers three pricing plans: Free, Base, and Plus. All plans are billed per month. The Free plan is available at no cost and does not require a credit card. Base and Plus plans offer a 30% discount for the first 12 months for early adopters.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Chat/Messaging
- Mobile Access
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Support Options

- Phone Support

## Category

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Alternatives

1. [Social Intents](https://www.capterra.co.uk/software/211547/social-intents) — 4.7/5 (10 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1079103/Helploom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032458/Helploom/> |
| en-AE | <https://www.capterra.ae/software/1079103/Helploom> |
| en-AU | <https://www.capterra.com.au/software/1079103/Helploom> |
| en-CA | <https://www.capterra.ca/software/1079103/Helploom> |
| en-GB | <https://www.capterra.co.uk/software/1079103/Helploom> |
| en-IE | <https://www.capterra.ie/software/1079103/Helploom> |
| en-IL | <https://www.capterra.co.il/software/1079103/Helploom> |
| en-IN | <https://www.capterra.in/software/1079103/Helploom> |
| en-NZ | <https://www.capterra.co.nz/software/1079103/Helploom> |
| en-SG | <https://www.capterra.com.sg/software/1079103/Helploom> |
| en-ZA | <https://www.capterra.co.za/software/1079103/Helploom> |

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