--- description: Discover the benefits and disadvantages of VoiceStack. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoiceStack Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [VoiceStack](/software/1078916/VoiceStack) # VoiceStack Canonical: https://www.capterra.co.uk/software/1078916/VoiceStack Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/1078916/VoiceStack?page=2) > VoiceStack is an AI-powered enterprise phone system designed boost patient conversion rates built for dental practices and DSOs. > > Verdict: Rated **5.0/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoiceStack? The target market for VoiceStack is dental practices and DSOs seeking AI-powered VoIP, call analytics, and automation to boost patient conversion and revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 14 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Good Methods Global ## Commercial Context - **Starting Price**: US$399.00 - **Pricing model**: Per User - **Pricing Details**: VoiceStack pricing starts at USD 399 and ranges up to USD 449 per month, offering a flexible model based on the number of phone lines and AI features selected. Unlike many competitors with rigid, one-size-fits-all pricing, VoiceStack is designed for dental practices and DSOs of all sizes, ensuring you pay only for what you need. While we do not currently offer a trial period, our team can connect you with existing customers to help set realistic expectations and showcase measurable ROI. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United Kingdom, United States ## Features - Automatic Call Distribution - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Tracking - Caller ID - Caller Profiles - IVR - Reporting & Statistics - Voice Mail ## Integrations (11 total) - Boxly - CareStack - DenGro - Dentrix - Dentrix Ascend - Dentrix Enterprise - Eaglesoft - Google Ads - Google Analytics 360 - HighLevel - Open Dental ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Softphone Software](https://www.capterra.co.uk/directory/31029/softphone/software) ## Related Categories - [Softphone Software](https://www.capterra.co.uk/directory/31029/softphone/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Alternatives 1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (468 reviews) 2. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 3. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.7/5 (159 reviews) 4. [Ringotel](https://www.capterra.co.uk/software/214846/ringotel) — 5.0/5 (14 reviews) 5. [Squaretalk](https://www.capterra.co.uk/software/219046/squaretalk-matrix) — 4.8/5 (128 reviews) ## Reviews ### "VoiceStack - Highly Recommend" — 5.0/5 > **Donna** | *5 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We started using VoiceStack about a year ago. It is far superior to our previous software integrated phone system. VoiceStack has so many helpful features it is hard to choose my favorites. I, personally, love the Live Transcript feature. While I am speaking with a patient on the phone, VoiceStack is transcribing our conversation. If I miss the patient’s name, it’s right there in front of me – I don’t have to apologetically ask their name again or for any other information that I might have missed. At the end of the call, VS summarizes the conversation where I have the option of saving the transcript in the patient’s memo module. Another favorite feature is Call Scoring. It evaluates each agent’s calls and provides feedback to improve call handling. It has been a great training tool. The Admin dashboard is invaluable to me for call analysis, to see the live status of all my agents, see potential opportunities, and conversion metrics – all which help me make more informed decisions. There are many other features that I have become dependent upon and it is the missed call list. If we are unable to answer a call and the caller hangs up, we call that person as quickly as possible before they go right on down the list to the next dentist’s office. The onboarding process was easy and thorough. VoiceStack was always there to answer our questions and tweak the settings until everything was set up just as we needed it. Now if I have a question or problem, I send an email to VoiceStack support and my issue is resolved quickly. CareStack and VoiceStack have continued to exceed my expectations at every turn. We would never go back to the system we had previously. I highly recommend integrating VoiceStack with CareStack. > > **Cons**: The only negative I have is that when the internet goes down, so does VoiceStack - and everything else in the office that is dependent on the internet. That's just a fact of life with VOIP. > > My overall experience with VoiceStack has been extremely positive. Easy setup, excellent training, fantastic features, and great support. ----- ### "Great platform for streamlining call operations and staff training" — 5.0/5 > **Tina** | *29 September 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: VoiceStack provides great data that has really helped us improve our phone operations. It’s a great tool for coaching and training front-office staff who handle patient calls. The platform is very easy to use, and whenever an issue comes up, the support team is fast, friendly, and always helpful. I definitely recommend VoiceStack. > > **Cons**: My main suggestion for improvement is adding a couple of features on the agent portal where team members can track their own call scores and conversion rates in real time. This will help more with coaching teams that handle phone calls. > > VoiceStack has genuinely transformed how our team handles phone calls from patients. I handle call management, the depth and accuracy of the data VoiceStack provides have been invaluable for our daily operations. It has completely elevated our ability to train and coach our front-office staff, making performance reviews far more objective and actionable. Rather than manually digging through call logs, we can easily pinpoint specific conversations, evaluate call handling, and give targeted feedback that actually helps our teams improve their communication skills. ----- ### "Green Bubble is a go" — 5.0/5 > **Cinzia** | *2 September 2026* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: The phone number bubble, it's easy to copy and paste to find patients easily inputting this into our software. > > **Cons**: sometimes it's difficult to log in when another team member has previously logged in. I don't always get logged out ----- ### "Great support and Smooth Implementation Experience" — 5.0/5 > **Ninella** | *15 September 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was very smooth, and the support has been excellent. Asif has been so helpful, and responsive throughout the entire process. VoiceStack has made managing our patient calls so much more organized. > > **Cons**: There has been a learning curve white getting familiar with the features and setting everything up to fit our practice workflow, however the support team has been very helpful when needed. > > Overall experience has been very positive, it has helped streamline communication in our dental practice and managing our calls made easier for our team, and I appreciate the overall support I've received throughout implementation. ----- ### "Helpful and supportive" — 5.0/5 > **Katie** | *22 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The support they provide when needing to transition phones or updating your voicemail quickly they also provide quick and timely service\! > > **Cons**: I would like more access to changing our voicemail but the support is great so not much we do not like > > Five Stars the support is always available and reaching out to make sure we are working correctly is great sometimes we get busy and choose not to call on the small things so when voice stack follow up they are ready to help and get problems fixed in a timely manner ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/1078916/VoiceStack?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1078916/VoiceStack) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data