---
description: Discover the benefits and disadvantages of Buddy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Buddy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Buddy](/software/1078739/Buddy)

# Buddy

Canonical: https://www.capterra.co.uk/software/1078739/Buddy

> Buddy is a virtual shopping assistant that helps visitors find answers, get support, and boost online sales using AI technology.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Buddy?

Buddy is used by online merchants, website operators, e-commerce stores, customer service departments, and companies with digital business channels.

## About the vendor

- **Company**: yappyBuy GmbH

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Buddy offers four pricing plans with monthly billing frequency, ranging from 49 € to 499 € per month. Features scale with the number of Buddy agents, team members, and message limits. A 14-day free trial is available, but there is no permanently free version. Pricing is displayed in Euros (€), and the pricing model combines flat rates with usage-based add-ons for extra message credits. License types differ by plan, and the pricing details are accessible at https://www.yappybuy.com/pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Germany

## Features

- Chatbot

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews)
3. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
4. [Jason AI SDR Agent](https://www.capterra.co.uk/software/1076363/Jason-AI-SDR-Agent) (0 reviews)
5. [CoSupport AI](https://www.capterra.co.uk/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1078739/Buddy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032149/Buddy/> |
| en-AE | <https://www.capterra.ae/software/1078739/Buddy> |
| en-AU | <https://www.capterra.com.au/software/1078739/Buddy> |
| en-CA | <https://www.capterra.ca/software/1078739/Buddy> |
| en-GB | <https://www.capterra.co.uk/software/1078739/Buddy> |
| en-IE | <https://www.capterra.ie/software/1078739/Buddy> |
| en-IL | <https://www.capterra.co.il/software/1078739/Buddy> |
| en-IN | <https://www.capterra.in/software/1078739/Buddy> |
| en-NZ | <https://www.capterra.co.nz/software/1078739/Buddy> |
| en-SG | <https://www.capterra.com.sg/software/1078739/Buddy> |
| en-ZA | <https://www.capterra.co.za/software/1078739/Buddy> |

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