---
description: Discover the benefits and disadvantages of Third Floor.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Third Floor Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Third Floor](/software/1078307/Third-Floor)

# Third Floor

Canonical: https://www.capterra.co.uk/software/1078307/Third-Floor

> CRM solution that helps loan officers and mortgage businesses capture leads, close deals, and uncover hidden opportunities.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Third Floor Technology

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Vietnamese
- **Available Countries**: United States

## Features

- Activity Dashboard
- Contact Management
- Data Import/Export
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Alternatives

1. [Daylite for Mac](https://www.capterra.co.uk/software/116272/daylite-for-mac) — 4.6/5 (361 reviews)
2. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews)
4. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Less Annoying CRM](https://www.capterra.co.uk/software/118921/less-annoying-crm) — 4.8/5 (645 reviews)

## Reviews

### "Custom pipelines save us so much time\!" — 5.0/5

> **Verified Reviewer** | *14 August 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest advantage of Third Floor for us has been how smoothly our custom workflow runs automatically. When a client starts an application, they’re immediately moved into an “application started” stage, and we can send reminders or updates directly through Third Floor. Once documents are uploaded, the file shifts to “docs uploaded,” and then to “ready for setup.” It’s cut down on so much back-and-forth emailing, it’s a huge time-saver.
> 
> **Cons**: Not much to speak of at the moment. So far, I've been very happy with the product. Tons of customization options, but also easy to get started right out of the gate.
> 
> The relief comes from having everything centralized. I don’t have to chase team members or dig through separate systems because everything lives in one place.&#10;&#10;We’ve been using Third Floor for two years. Before that, we tried Jungo briefly, but it was really just a basic tool for storing contact info and past rates, it didn’t help us move applications efficiently at all.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1078307/Third-Floor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031719/Third-Floor/> |
| en-AE | <https://www.capterra.ae/software/1078307/Third-Floor> |
| en-AU | <https://www.capterra.com.au/software/1078307/Third-Floor> |
| en-CA | <https://www.capterra.ca/software/1078307/Third-Floor> |
| en-GB | <https://www.capterra.co.uk/software/1078307/Third-Floor> |
| en-IE | <https://www.capterra.ie/software/1078307/Third-Floor> |
| en-IL | <https://www.capterra.co.il/software/1078307/Third-Floor> |
| en-IN | <https://www.capterra.in/software/1078307/Third-Floor> |
| en-NZ | <https://www.capterra.co.nz/software/1078307/Third-Floor> |
| en-SG | <https://www.capterra.com.sg/software/1078307/Third-Floor> |
| en-ZA | <https://www.capterra.co.za/software/1078307/Third-Floor> |

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