---
description: Discover the benefits and disadvantages of Permut.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Permut Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Permut](/software/1078155/Permut)

# Permut

Canonical: https://www.capterra.co.uk/software/1078155/Permut

> AI-based customer experience solution collect customer insights through conversational agents to drive revenue growth.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Permut Technologies

## Commercial Context

- **Starting Price**: €140.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Spain

## Features

- Customisable Templates
- Dashboard
- Data Visualisation
- Feedback Management
- Multi-Channel Data Collection
- Reporting/Analytics

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [ChurnZero](https://www.capterra.co.uk/software/157980/churnzero) — 4.7/5 (129 reviews)
5. [Marvin](https://www.capterra.co.uk/software/1032196/marvin) — 4.8/5 (12 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1078155/Permut)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031567/Permut/> |
| en-AE | <https://www.capterra.ae/software/1078155/Permut> |
| en-AU | <https://www.capterra.com.au/software/1078155/Permut> |
| en-CA | <https://www.capterra.ca/software/1078155/Permut> |
| en-GB | <https://www.capterra.co.uk/software/1078155/Permut> |
| en-IE | <https://www.capterra.ie/software/1078155/Permut> |
| en-IL | <https://www.capterra.co.il/software/1078155/Permut> |
| en-IN | <https://www.capterra.in/software/1078155/Permut> |
| en-NZ | <https://www.capterra.co.nz/software/1078155/Permut> |
| en-SG | <https://www.capterra.com.sg/software/1078155/Permut> |
| en-ZA | <https://www.capterra.co.za/software/1078155/Permut> |

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