---
description: Discover the benefits and disadvantages of ICTCRM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTCRM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [ICTCRM](/software/1077603/ICTCRM)

# ICTCRM

Canonical: https://www.capterra.co.uk/software/1077603/ICTCRM

> ICTCRM is open-source CRM software that integrates contact center features to improve customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$1,500.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian
- **Available Countries**: Pakistan

## Features

- Contact Management
- Interaction Tracking
- Lead Management
- Quotes/Estimates
- Reporting/Analytics

## Integrations (2 total)

- ICTContact
- SuiteCRM

## Support Options

- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Alternatives

1. [Daylite for Mac](https://www.capterra.co.uk/software/116272/daylite-for-mac) — 4.6/5 (361 reviews)
2. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews)
4. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Less Annoying CRM](https://www.capterra.co.uk/software/118921/less-annoying-crm) — 4.8/5 (645 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1077603/ICTCRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031001/ICTCRM/> |
| en-AE | <https://www.capterra.ae/software/1077603/ICTCRM> |
| en-AU | <https://www.capterra.com.au/software/1077603/ICTCRM> |
| en-CA | <https://www.capterra.ca/software/1077603/ICTCRM> |
| en-GB | <https://www.capterra.co.uk/software/1077603/ICTCRM> |
| en-IE | <https://www.capterra.ie/software/1077603/ICTCRM> |
| en-IL | <https://www.capterra.co.il/software/1077603/ICTCRM> |
| en-IN | <https://www.capterra.in/software/1077603/ICTCRM> |
| en-NZ | <https://www.capterra.co.nz/software/1077603/ICTCRM> |
| en-SG | <https://www.capterra.com.sg/software/1077603/ICTCRM> |
| en-ZA | <https://www.capterra.co.za/software/1077603/ICTCRM> |

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