---
description: Discover the benefits and disadvantages of efeedor.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: efeedor Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [efeedor](/software/1077428/efeedor)

# efeedor

Canonical: https://www.capterra.co.uk/software/1077428/efeedor

> Efeedor is a healthcare software that helps organizations enhance patient experience, quality, safety, and operational efficiency.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses efeedor?

Hospitals, clinics, and healthcare chains in India seeking to improve patient satisfaction, achieve NABH accreditation, and digitize healthcare experience management.

## About the vendor

- **Company**: ITATONE POINT CONSULTING

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Feedback Management
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Marvin](https://www.capterra.co.uk/software/1032196/marvin) — 4.8/5 (12 reviews)
3. [Zoho CRM Plus](https://www.capterra.co.uk/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [Survicate](https://www.capterra.co.uk/software/132914/survicate) — 4.6/5 (99 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1077428/efeedor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030826/efeedor/> |
| en-AE | <https://www.capterra.ae/software/1077428/efeedor> |
| en-AU | <https://www.capterra.com.au/software/1077428/efeedor> |
| en-CA | <https://www.capterra.ca/software/1077428/efeedor> |
| en-GB | <https://www.capterra.co.uk/software/1077428/efeedor> |
| en-IE | <https://www.capterra.ie/software/1077428/efeedor> |
| en-IL | <https://www.capterra.co.il/software/1077428/efeedor> |
| en-IN | <https://www.capterra.in/software/1077428/efeedor> |
| en-NZ | <https://www.capterra.co.nz/software/1077428/efeedor> |
| en-SG | <https://www.capterra.com.sg/software/1077428/efeedor> |
| en-ZA | <https://www.capterra.co.za/software/1077428/efeedor> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"efeedor","description":"Efeedor is a healthcare software platform designed to enhance patient experiences, care quality, and operational efficiency. It features a Patient Feedback System for gathering and analyzing input, and a Patient Concierge Platform to streamline inpatient communication and services. The platform includes tools for Incident Management, Quality Indicator Management, and Audit Management to uphold care standards and safety. Efeedor integrates operational tools like an Internal Ticketing Tool, Asset Management module, and Learning Management System into a centralized interface. This integration helps healthcare organizations track performance, manage resources, and address service gaps effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7fef3b74-65bb-4443-b9d4-cc8e85fd2fb6.png","url":"https://www.capterra.co.uk/software/1077428/efeedor","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1077428/efeedor#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1077428/efeedor#faqs","mainEntity":[{"name":"What is efeedor?","@type":"Question","acceptedAnswer":{"text":"Efeedor is a healthcare software platform designed to enhance patient experiences, care quality, and operational efficiency. It features a Patient Feedback System for gathering and analyzing input, and a Patient Concierge Platform to streamline inpatient communication and services. The platform includes tools for Incident Management, Quality Indicator Management, and Audit Management to uphold care standards and safety. Efeedor integrates operational tools like an Internal Ticketing Tool, Asset Management module, and Learning Management System into a centralized interface. This integration helps healthcare organizations track performance, manage resources, and address service gaps effectively.","@type":"Answer"}},{"name":"Who Uses efeedor?","@type":"Question","acceptedAnswer":{"text":"Hospitals, clinics, and healthcare chains in India seeking to improve patient satisfaction, achieve NABH accreditation, and digitize healthcare experience management.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"efeedor","position":3,"item":"/software/1077428/efeedor","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1077428/efeedor#breadcrumblist"}]}
</script>