---
description: Discover the benefits and disadvantages of HelpDesk Pro.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpDesk Pro Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HelpDesk Pro](/software/1077292/HelpDesk-Pro)

# HelpDesk Pro

Canonical: https://www.capterra.co.uk/software/1077292/HelpDesk-Pro

> HelpDesk Pro is free help desk software with smart ticketing, technician tools, and analytics to enhance customer support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HelpDesk Pro?

Customer support teams, IT departments, field service technicians, and businesses using CRM or accounting systems.

## About the vendor

- **Company**: HelpDesk Pro

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [HappyFox Help Desk](https://www.capterra.co.uk/software/83211/happyfox) — 4.6/5 (92 reviews)
3. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [SysAid](https://www.capterra.co.uk/software/107225/sysaid) — 4.5/5 (511 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1077292/HelpDesk-Pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030692/HelpDesk-Pro/> |
| en-AE | <https://www.capterra.ae/software/1077292/HelpDesk-Pro> |
| en-AU | <https://www.capterra.com.au/software/1077292/HelpDesk-Pro> |
| en-CA | <https://www.capterra.ca/software/1077292/HelpDesk-Pro> |
| en-GB | <https://www.capterra.co.uk/software/1077292/HelpDesk-Pro> |
| en-IE | <https://www.capterra.ie/software/1077292/HelpDesk-Pro> |
| en-IL | <https://www.capterra.co.il/software/1077292/HelpDesk-Pro> |
| en-IN | <https://www.capterra.in/software/1077292/HelpDesk-Pro> |
| en-NZ | <https://www.capterra.co.nz/software/1077292/HelpDesk-Pro> |
| en-SG | <https://www.capterra.com.sg/software/1077292/HelpDesk-Pro> |
| en-ZA | <https://www.capterra.co.za/software/1077292/HelpDesk-Pro> |

-----

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