---
description: Discover the benefits and disadvantages of Lucy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Lucy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Lucy](/software/1077159/Lucy)

# Lucy

Canonical: https://www.capterra.co.uk/software/1077159/Lucy

> Lucy is an AI-powered phone assistant software that handles business calls with rapid response times and precision.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Visionpreme

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Ireland

## Features

- Chatbot

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Darwin AI](https://www.capterra.co.uk/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.co.uk/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.co.uk/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1077159/Lucy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030561/Lucy/> |
| en-AE | <https://www.capterra.ae/software/1077159/Lucy> |
| en-AU | <https://www.capterra.com.au/software/1077159/Lucy> |
| en-CA | <https://www.capterra.ca/software/1077159/Lucy> |
| en-GB | <https://www.capterra.co.uk/software/1077159/Lucy> |
| en-IE | <https://www.capterra.ie/software/1077159/Lucy> |
| en-IL | <https://www.capterra.co.il/software/1077159/Lucy> |
| en-IN | <https://www.capterra.in/software/1077159/Lucy> |
| en-NZ | <https://www.capterra.co.nz/software/1077159/Lucy> |
| en-SG | <https://www.capterra.com.sg/software/1077159/Lucy> |
| en-ZA | <https://www.capterra.co.za/software/1077159/Lucy> |

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