---
description: Discover the benefits and disadvantages of NuPlay.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NuPlay Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [NuPlay](/software/1077015/Nurix)

# NuPlay

Canonical: https://www.capterra.co.uk/software/1077015/Nurix

> Conversational AI platform with voice and chat AI agents for customer-facing teams, supporting sales, service, and lead engagement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses NuPlay?

NuPlay serves enterprise organizations in retail, insurance, financial services, healthcare, and education with customer-facing teams.

## About the vendor

- **Company**: Nurix Labs

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Audio Capture
- Automatic Transcription

## Integrations (10 total)

- Aircall
- BigCommerce
- CloudTalk
- Genesys Cloud CX
- Pipedrive
- Shopify
- Talkdesk
- WooCommerce
- Zoho CRM
- Zoom Phone

## Support Options

- Email/Help Desk

## Category

- [Speech Recognition Software](https://www.capterra.co.uk/directory/30098/speech-recognition/software)

## Alternatives

1. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Darwin AI](https://www.capterra.co.uk/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
3. [Channel AI](https://www.capterra.co.uk/software/1084190/Channel-AI) — 4.8/5 (13 reviews)
4. [Botosynthesis](https://www.capterra.co.uk/software/1037628/botosynthesis) — 4.6/5 (19 reviews)
5. [Pansophy](https://www.capterra.co.uk/software/1083743/Pansophy) — 4.0/5 (6 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1077015/Nurix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030418/Nurix/> |
| en-AE | <https://www.capterra.ae/software/1077015/Nurix> |
| en-AU | <https://www.capterra.com.au/software/1077015/Nurix> |
| en-CA | <https://www.capterra.ca/software/1077015/Nurix> |
| en-GB | <https://www.capterra.co.uk/software/1077015/Nurix> |
| en-IE | <https://www.capterra.ie/software/1077015/Nurix> |
| en-IL | <https://www.capterra.co.il/software/1077015/Nurix> |
| en-IN | <https://www.capterra.in/software/1077015/Nurix> |
| en-NZ | <https://www.capterra.co.nz/software/1077015/Nurix> |
| en-SG | <https://www.capterra.com.sg/software/1077015/Nurix> |
| en-ZA | <https://www.capterra.co.za/software/1077015/Nurix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"NuPlay","description":"NuPlay is an enterprise conversational AI product that provides voice and chat AI agents for customer-facing teams. It is designed to handle inbound and outbound customer interactions across sales, customer support, lead engagement, and post-purchase customer experience.\n\nBusinesses can use NuPlay for tasks such as qualifying leads, engaging prospects, following up with customers, resolving support queries, handling returns and escalations, providing delivery updates, and requesting customer reviews. The platform supports interactions across voice, chat, email, and messaging, with multilingual capabilities available from a single deployment.\n\nNuPlay is designed for enterprise environments where customer interactions need to follow defined processes consistently. It supports warm escalation to human agents with the relevant conversation context, allowing teams to take over an interaction without starting from the beginning.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e032388d-986a-4dea-bd7a-2b61d3fbb15e.jpeg","url":"https://www.capterra.co.uk/software/1077015/Nurix","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1077015/Nurix#software","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1077015/Nurix#faqs","mainEntity":[{"name":"What is NuPlay?","@type":"Question","acceptedAnswer":{"text":"NuPlay is an enterprise conversational AI product that provides voice and chat AI agents for customer-facing teams. It is designed to handle inbound and outbound customer interactions across sales, customer support, lead engagement, and post-purchase customer experience.Businesses can use NuPlay for tasks such as qualifying leads, engaging prospects, following up with customers, resolving support queries, handling returns and escalations, providing delivery updates, and requesting customer reviews. The platform supports interactions across voice, chat, email, and messaging, with multilingual capabilities available from a single deployment.NuPlay is designed for enterprise environments where customer interactions need to follow defined processes consistently. It supports warm escalation to human agents with the relevant conversation context, allowing teams to take over an interaction without starting from the beginning.","@type":"Answer"}},{"name":"Who Uses NuPlay?","@type":"Question","acceptedAnswer":{"text":"NuPlay serves enterprise organizations in retail, insurance, financial services, healthcare, and education with customer-facing teams.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Recognition Software","position":2,"item":"/directory/30098/speech-recognition/software","@type":"ListItem"},{"name":"NuPlay","position":3,"item":"/software/1077015/Nurix","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1077015/Nurix#breadcrumblist"}]}
</script>
