---
description: Discover the benefits and disadvantages of Emojot CXM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emojot CXM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Emojot CXM](/software/1076965/Emojot-CXM)

# Emojot CXM

Canonical: https://www.capterra.co.uk/software/1076965/Emojot-CXM

> Emojot is customer experience management software that collects feedback and delivers real-time insights for swift issue resolution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Emojot CXM?

Small and medium-sized enterprises (SMEs) \& Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.

## About the vendor

- **Company**: Emojot
- **Location**: San Jose, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Dashboard
- Data Visualisation
- Feedback Management
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [ChurnZero](https://www.capterra.co.uk/software/157980/churnzero) — 4.7/5 (129 reviews)
4. [Marvin](https://www.capterra.co.uk/software/1032196/marvin) — 4.8/5 (12 reviews)
5. [Zoho CRM Plus](https://www.capterra.co.uk/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1076965/Emojot-CXM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030368/Emojot-CXM/> |
| en-AE | <https://www.capterra.ae/software/1076965/Emojot-CXM> |
| en-AU | <https://www.capterra.com.au/software/1076965/Emojot-CXM> |
| en-CA | <https://www.capterra.ca/software/1076965/Emojot-CXM> |
| en-GB | <https://www.capterra.co.uk/software/1076965/Emojot-CXM> |
| en-IE | <https://www.capterra.ie/software/1076965/Emojot-CXM> |
| en-IL | <https://www.capterra.co.il/software/1076965/Emojot-CXM> |
| en-IN | <https://www.capterra.in/software/1076965/Emojot-CXM> |
| en-NZ | <https://www.capterra.co.nz/software/1076965/Emojot-CXM> |
| en-SG | <https://www.capterra.com.sg/software/1076965/Emojot-CXM> |
| en-ZA | <https://www.capterra.co.za/software/1076965/Emojot-CXM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Emojot CXM","description":"Emojot is a customer experience management software that collects and analyzes customer feedback through interactive surveys. The platform features Emotion Sensors for omnichannel feedback collection, AI-powered analytics that deliver real-time alerts for issue resolution, and customizable feedback forms that maintain brand consistency across touchpoints. The CXM Sentiment Navigator interprets feedback data, analyzing NPS, CSAT, and sentiment trends to help organizations enhance their service delivery. The software identifies patterns in customer interactions, detects potential dissatisfaction, and categorizes issues for appropriate escalation, enabling businesses to address concerns before they escalate. The platform also includes automated sentiment analysis capabilities that assist organizations in personalizing their responses to customer feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/260855d3-9698-49a9-8ea4-c3f0b9e54e1f.png","url":"https://www.capterra.co.uk/software/1076965/Emojot-CXM","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1076965/Emojot-CXM#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1076965/Emojot-CXM#faqs","mainEntity":[{"name":"What is Emojot CXM?","@type":"Question","acceptedAnswer":{"text":"Emojot is a customer experience management software that collects and analyzes customer feedback through interactive surveys. The platform features Emotion Sensors for omnichannel feedback collection, AI-powered analytics that deliver real-time alerts for issue resolution, and customizable feedback forms that maintain brand consistency across touchpoints. The CXM Sentiment Navigator interprets feedback data, analyzing NPS, CSAT, and sentiment trends to help organizations enhance their service delivery. The software identifies patterns in customer interactions, detects potential dissatisfaction, and categorizes issues for appropriate escalation, enabling businesses to address concerns before they escalate. The platform also includes automated sentiment analysis capabilities that assist organizations in personalizing their responses to customer feedback.","@type":"Answer"}},{"name":"Who Uses Emojot CXM?","@type":"Question","acceptedAnswer":{"text":"Small and medium-sized enterprises (SMEs) & Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Emojot CXM","position":3,"item":"/software/1076965/Emojot-CXM","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1076965/Emojot-CXM#breadcrumblist"}]}
</script>