---
description: Discover the benefits and disadvantages of OFORK.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OFORK Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [OFORK](/software/1076371/OFORK)

# OFORK

Canonical: https://www.capterra.co.uk/software/1076371/OFORK

> Open-source ticketing system that helps businesses manage support processes through streamlined workflows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: one-room work | OFORK

## Commercial Context

- **Starting Price**: €2,400.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Customer Database
- Macros/Templated Responses
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3409 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.co.uk/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.uk/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1076371/OFORK)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10029784/OFORK/> |
| en-AE | <https://www.capterra.ae/software/1076371/OFORK> |
| en-AU | <https://www.capterra.com.au/software/1076371/OFORK> |
| en-CA | <https://www.capterra.ca/software/1076371/OFORK> |
| en-GB | <https://www.capterra.co.uk/software/1076371/OFORK> |
| en-IE | <https://www.capterra.ie/software/1076371/OFORK> |
| en-IL | <https://www.capterra.co.il/software/1076371/OFORK> |
| en-IN | <https://www.capterra.in/software/1076371/OFORK> |
| en-NZ | <https://www.capterra.co.nz/software/1076371/OFORK> |
| en-SG | <https://www.capterra.com.sg/software/1076371/OFORK> |
| en-ZA | <https://www.capterra.co.za/software/1076371/OFORK> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"OFORK","description":"Open-source ticketing system designed for IT and customer support management that features process management capabilities with color-coded workflow steps, conditional transitions, and approval mechanisms that can be handled via email without system login. OFORK includes reporting tools with KPI dashboards providing filterable metrics across different timeframes, statuses, and queues. The system maintains menu structures for process creation and management, allowing administrators to link subsequent steps to specific conditions while preserving original formats for tickets when processes are modified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5222ee95-98c5-4719-adad-25cf55d48ac5.png","url":"https://www.capterra.co.uk/software/1076371/OFORK","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1076371/OFORK#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"2400","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Linux, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1076371/OFORK#faqs","mainEntity":[{"name":"What is OFORK?","@type":"Question","acceptedAnswer":{"text":"Open-source ticketing system designed for IT and customer support management that features process management capabilities with color-coded workflow steps, conditional transitions, and approval mechanisms that can be handled via email without system login. OFORK includes reporting tools with KPI dashboards providing filterable metrics across different timeframes, statuses, and queues. The system maintains menu structures for process creation and management, allowing administrators to link subsequent steps to specific conditions while preserving original formats for tickets when processes are modified.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"OFORK","position":3,"item":"/software/1076371/OFORK","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1076371/OFORK#breadcrumblist"}]}
</script>