---
description: Discover the benefits and disadvantages of Zence CRM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zence CRM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Zence CRM](/software/1074261/Zence-CRM)

# Zence CRM

Canonical: https://www.capterra.co.uk/software/1074261/Zence-CRM

> Cloud-based CRM platform that streamlines sales, marketing, and service workflows to boost engagement and manage customer journeys.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Zence CRM?

It is designed for sales teams, marketing departments, customer service representatives, retail brands, restaurants, malls, airports, and hospitality businesses.

## About the vendor

- **Company**: Easyrewardz Software Services

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: China, Hong Kong SAR China, India, Indonesia, Malaysia, Netherlands, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United States

## Features

- CRM
- Campaign Analytics
- Campaign Management
- Contact Management
- Conversion Tracking
- Customer Activity Tracking
- Customer Profiles
- Customer Segmentation
- Data Import/Export
- Drip Campaigns
- Email Marketing
- Engagement Tracking
- Lead Management
- Lead Nurturing
- Lead Qualification
- Loyalty Cards
- Loyalty Program
- Marketing Automation
- Multi-Channel Marketing
- Personalisation
- Pipeline Management
- Promotions Management
- ROI Tracking
- Reporting & Statistics
- Rewards Management
- Segmentation
- Social Promotion
- Third-Party Integrations

## Integrations (5 total)

- Gofrugal
- Microsoft Azure
- QueueBuster
- Rista
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software)
- [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software)
- [Customer Data Platforms (CDP)](https://www.capterra.co.uk/directory/31334/customer-data-platform/software)
- [Lead Generation Software](https://www.capterra.co.uk/directory/30963/lead-generation/software)

## Alternatives

1. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Omnisend](https://www.capterra.co.uk/software/153508/omnisend) — 4.7/5 (836 reviews)
3. [Salesforce Marketing Cloud](https://www.capterra.co.uk/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews)
4. [NiceJob](https://www.capterra.co.uk/software/142037/nicejob) — 4.9/5 (202 reviews)
5. [Lusha](https://www.capterra.co.uk/software/198383/lusha) — 4.0/5 (397 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1074261/Zence-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10027681/Zence-CRM/> |
| en-AE | <https://www.capterra.ae/software/1074261/Zence-CRM> |
| en-AU | <https://www.capterra.com.au/software/1074261/Zence-CRM> |
| en-CA | <https://www.capterra.ca/software/1074261/Zence-CRM> |
| en-GB | <https://www.capterra.co.uk/software/1074261/Zence-CRM> |
| en-IE | <https://www.capterra.ie/software/1074261/Zence-CRM> |
| en-IL | <https://www.capterra.co.il/software/1074261/Zence-CRM> |
| en-IN | <https://www.capterra.in/software/1074261/Zence-CRM> |
| en-NZ | <https://www.capterra.co.nz/software/1074261/Zence-CRM> |
| en-SG | <https://www.capterra.com.sg/software/1074261/Zence-CRM> |
| en-ZA | <https://www.capterra.co.za/software/1074261/Zence-CRM> |

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