---
description: Discover the benefits and disadvantages of healow Genie.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: healow Genie Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [healow Genie](/software/1073820/healow-Genie)

# healow Genie

Canonical: https://www.capterra.co.uk/software/1073820/healow-Genie

> healow Genie is an AI-powered contact center solution to boost patient engagement and lower front-office burdens and overall costs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses healow Genie?

healow Genie is an AI-powered contact center solution to strengthen patient engagement and lower front-office burdens and overall costs. It is an EHR agnostic solution.

## About the vendor

- **Company**: eClinicalWorks
- **Location**: Indianapolis, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Per User
- **Pricing Details**: Contact healow Genie for more details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Appointment Scheduling
- Automated Responses
- Automated Routing
- Chatbot
- Confirmations/Reminders
- Customer Support
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Transfers/Routing

## Integrations (1 total)

- eClinicalWorks

## Support Options

- Email/Help Desk

## Category

- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Sobot](https://www.capterra.co.uk/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [Sprinklr](https://www.capterra.co.uk/software/131274/sprinklr-platform) — 4.3/5 (90 reviews)
4. [Gladly](https://www.capterra.co.uk/software/156723/gladly) — 4.8/5 (139 reviews)
5. [Quiq](https://www.capterra.co.uk/software/166780/quiq-messaging) — 4.5/5 (37 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1073820/healow-Genie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10027242/healow-Genie/> |
| en-AE | <https://www.capterra.ae/software/1073820/healow-Genie> |
| en-AU | <https://www.capterra.com.au/software/1073820/healow-Genie> |
| en-CA | <https://www.capterra.ca/software/1073820/healow-Genie> |
| en-GB | <https://www.capterra.co.uk/software/1073820/healow-Genie> |
| en-IE | <https://www.capterra.ie/software/1073820/healow-Genie> |
| en-IL | <https://www.capterra.co.il/software/1073820/healow-Genie> |
| en-IN | <https://www.capterra.in/software/1073820/healow-Genie> |
| en-NZ | <https://www.capterra.co.nz/software/1073820/healow-Genie> |
| en-SG | <https://www.capterra.com.sg/software/1073820/healow-Genie> |
| en-ZA | <https://www.capterra.co.za/software/1073820/healow-Genie> |

-----

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