---
description: Discover the benefits and disadvantages of Mindset AI.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mindset AI Pricing, Cost & Reviews - Capterra UK 2026
---

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# Mindset AI

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> Cloud-based PaaS for building and deploying AI agents inside SaaS products, with a no-code studio, embedded chat SDK, and developer.
> 
> Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Mindset AI?

Mid-market to enterprise B2B SaaS companies, including product, engineering, and AI teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 15 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindset AI

## Commercial Context

- **Starting Price**: £30,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Business Process Automation
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Support
- Customisable Branding
- Employee Portal
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Personalisation
- Pre-Configured Bot
- Query Suggestions
- Reporting/Analytics
- Self Service Portal
- Self-Service Content Curation
- Third-Party Integrations
- User Management
- Virtual Personal Assistant (VPA)
- Workflow Automation

## Integrations (9 total)

- BigQuery
- Cycle
- Dropbox
- Google Drive
- HubSpot CRM
- Microsoft Teams
- Slack
- Stripe
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software)
- [Learning Experience Platform (LXP) Software](https://www.capterra.co.uk/directory/31698/learning-experience-platform/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)

## Alternatives

1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (809 reviews)
2. [Celoxis](https://www.capterra.co.uk/software/5923/celoxis) — 4.5/5 (560 reviews)
3. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews)
4. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Botsonic](https://www.capterra.co.uk/software/1061327/botsonic) — 4.8/5 (81 reviews)

## Reviews

### "mindset.ai" — 5.0/5

> **Kirsten** | *13 January 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The integration of our content into mindset did require the mindset team to identify new ways to consume different content type than they have previously, this was done quickly and proactively. 

The user experience from both a end users perspective, and the admin tools within are very intuitive and easy to use. The tone of the agents are very adaptable, and it's ideal to be able to blend our content along side a larger source of material, with clear steps available to ensure accuracy.
> 
> **Cons**: Some of the features we are keen on utilising are still at roadmap stage, however the team at mindset are great at communicating when they make new releases.
> 
> Working with the mindset team has been really great, they are very responsive, and keen to collaborate and support our initiatives, as well as being able to accommodate some product requests we have made.

-----

### "Mindspan Licencing Ltd" — 4.0/5

> **Steve** | *10 January 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: That it was designed for our industry
Level of customisable features
The blend of resource and facilitation
> 
> **Cons**: Nothing comes to mind at the moment, we have been very impressed.
> 
> Excellent. Very collaborative. Always developing new features.

-----

### "It's all about the relationship" — 5.0/5

> **Paul** | *18 February 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Mindset AI as an organisation have put together an excellent combination of platform and service. What I particularly value is the work of the Customer Success Executive, whose job revolves around understanding our business and helping us tune the tools on the platform to create the optimum offering to our customers.
> 
> **Cons**: In the early days we found that during the assimilation of our material onto the platform the "chunking" was a bit random. This has been improved following our initial feedback.
> 
> Our experience with Mindset AI was very much one of working in collaboration as a partner, rather than as a traditional customer/supplier relationship.  Having a dedicated (in both senses of the word) Customer Success Executive really underpinned this.

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### "Great company, Amazing Platform, Excellent use of AI features, Fantastic Client support." — 5.0/5

> **Bob** | *14 January 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Mindset provided the platform we needed after we transferred from another, they handled everything to ensure we had the same functionality as we previously had and that was on a platform that had live clients which was done without major interruption to the end users.
> 
> **Cons**: Both are companies have grown and with growth sometimes there are minor issues with customer experience but those times where few and always rectified in a timely manner.
> 
> We enjoy a very good relationship with Mindset, they have always worked on the basis that we are partners rather than just clients, they have a fantastic team of people that are professional and skilled in their roles. They listen to client changes and implement solutions that we wouldn’t have come up with ourselves. All companies have a choice on who they use for their business needs and Mindset for us has been instrumental on our journey. We highly recommend them for businesses that require a platform that provides advanced  technologies such as AI and fully scaleable.

-----

### "An incredible AI-powered business that understands customers, people and entrepreneurship" — 5.0/5

> **Jeremy** | *10 January 2025* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: There's so much to recommend Mindset AI - a leading-edge tech company that never loses sight of people / behaviour, customers, and the essentials of business and entrepreneurship. I especially like their: 1) great service - fast, responsive, invaluable; 2) product - practical, intuitive, impressive, and constantly improving; 3) openness and can-do attitude. 
Also, their ability to produce a custom AI-agent with little more than a detailed briefing workshop and relevant documentation is groundbreaking.
> 
> **Cons**: As is typical, their brand is not well-known, which makes the initial decision to partner feel risky. 
It isn't\!
> 
> Incredible - they manage not only to demystify the evolving world of AI but to partner with us to deliver exactly what our business and customers (market-leading organisations as well as individuals) need. This combines with great product updates, people, support and service.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1073648/Mindset-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10027071/Mindset-AI/> |
| en-AE | <https://www.capterra.ae/software/1073648/Mindset-AI> |
| en-AU | <https://www.capterra.com.au/software/1073648/Mindset-AI> |
| en-CA | <https://www.capterra.ca/software/1073648/Mindset-AI> |
| en-GB | <https://www.capterra.co.uk/software/1073648/Mindset-AI> |
| en-IE | <https://www.capterra.ie/software/1073648/Mindset-AI> |
| en-IL | <https://www.capterra.co.il/software/1073648/Mindset-AI> |
| en-IN | <https://www.capterra.in/software/1073648/Mindset-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1073648/Mindset-AI> |
| en-SG | <https://www.capterra.com.sg/software/1073648/Mindset-AI> |
| en-ZA | <https://www.capterra.co.za/software/1073648/Mindset-AI> |

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