Backbase

Who Uses Backbase?

Designed to assist financial institutions dealing with retail, corporate, SME, and wealth management with onboarding, loans, etc.

What Is Backbase?

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. They are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.

Backbase Details

Backbase

https://backbase.com

Founded 2003

Backbase pricing overview

Backbase does not have a free version but does offer a free trial.


Pricing Details

Contact Backbase for pricing details

Free Version

No

Free Trial

Yes

Backbase deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Videos

Backbase Features

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Authentication
  • Bill Payment
  • Biometrics
  • Cash Management
  • Chat/Messaging
  • Compliance Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Customer Accounts
  • Customer Experience Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Synchronisation
  • Digital Wallet
  • Document Storage
  • Electronic Payments
  • Financial Analysis
  • Financial Management
  • Fraud Detection
  • Historical Reporting
  • Historical Trend Analysis
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • P2P Payments
  • Promotions Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Remote Deposit
  • Reporting & Statistics
  • SMS Banking
  • SMS Messaging
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Voice Recognition

View full list of Mobile Banking Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Authentication
  • Behaviour Tracking
  • Biometrics
  • Brokerage Management
  • Campaign Management
  • Cash Management
  • Chat/Messaging
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customisable Branding
  • Customisable Reports
  • Data Verification
  • Document Storage
  • Electronic Payments
  • Electronic Statements
  • Financial Analysis
  • Financial Management
  • Fraud Detection
  • Lifecycle Management
  • Live Chat
  • Loan Management
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Retail Banking
  • SMS Messaging
  • Secure Data Storage
  • Single Sign On
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management

View full list of Online Banking Software

Backbase Alternatives

More Backbase alternatives

Backbase Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.6
Customer Service 4.6
Features 4.5
Value for Money 4.5

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Julia A.
Founder | Citywide WiFi Network | Integrated Marketing Strategies |
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2018

"Absolutely a lifesaver without breaking the bank."

Comments: Totally backs up all our files at a price that makes it very reasonable and worth it.

Pros: Backblaze offers real time backups and keeps all my external drives, computers and laptops completely and thoroughly backed up in case of the inevitable. I had a computer go down unexpectedly two months ago. Talk about a nightmare, but I didn't suffer the devastating loss of all my data. All my files were safely tucked away on backblaze until we could get the new hard drive installed and get the files moved back over. I also love the ability I have to go in and go back to a previous date. This saves you ultimately from your own costly mistakes and I consider it a huge benefit especially with the backup ability as well. I can't believe it only costs a few bucks for each device, my peace of mind and assurance technological Armageddon will never take me down. We operate a photography studio so unlimited backup space is HUGE! Not to mention, it gives us an additional layer of protection in the event something were to happen locally to destroy our images. This program is a life-saver and if you ever have to use it, you will wipe your brow and agree that was one of the best decisions you've ever made in your life.

Cons: I'd have to make up some cons to tell you what issues I have with this program. I had a little challenge trying to figure out how to get some files downloaded so I could access them remotely, but it was so minimal and pretty easy to figure out it's almost not worth mentioning.

  • Reviewer Source 
  • Reviewed on 10/07/2018
Inés P.
Service Manager
Telecommunications
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 01/04/2018

"Great work"

Pros: Great work they do as a company without any doubt I recommend it to anyone who requires their service are by far one of the best but the best in the field dominating the market widely, I really have no complaints, I leave with only praise for the excellent quality of services that provide

Cons: I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

  • Reviewer Source 
  • Reviewed on 01/04/2018
Chirag S.
Technical Lead
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 16/11/2018

"Backbase - Powerful widget based UI"

Comments: Reusable Widget is what makes it best business use case of this Product. Its really mixed experience with product.

Pros: Reusable Widgets are one of the most powerful feature of Backbase. We are using this product more than year. Its really have strong use case where we can write and use reusable components. We are looking forward for using this product.

Cons: Biggest cons of this product is UpGradation to latest javascript framework. As its not supported for higher and latest version of Angular JS. That what making its challenging.

  • Reviewer Source 
  • Reviewed on 16/11/2018
Verified Reviewer
Automotive Service Writer
Automotive, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/10/2018

"Ease and quality of use"

Pros: I really enjoyed my experience working with tis software. I really enjoyed how it backed up all of the data we acquired so when the worst did happen we didn't lose much fo anything.

Cons: Its hard to find any fault with it unfortunately, I know its harder to improve your software on all positives but take it as a compliment that you're doing great with it!

  • Reviewer Source 
  • Reviewed on 24/10/2018
Bernard D.
Architect
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 20/06/2013

"Modern Lean Portal solution"

Comments: If you are looking for a modern portal solution.

Pros: - Widget / WOA architecture
- Cross Device / Mobile
- Portal Manager
- Launchpad

Cons: - None
- None
- None

  • Reviewer Source 
  • Reviewed on 20/06/2013