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choose better software

What is QCBD?

The AFFORDABLE SOLUTION for small to mid-size companies. Designed specifically for MANUFACTURING companies, Quality Collaboration By Design (QCBD) is an integrated Quality Management Software for managing all your quality data. QCBD dramatically reduces the cost of achieving and maintaining compliance to quality management standards such as ISO 9001, ISO 13485, AS9100, TS 16949 and SQF 2000 / ISO 22000. Window-based application (client-server, not a web application)

Who Uses QCBD?

Small to mid-sized manufacturing companies needing to more effectively manage their ISO-based quality system.

Where can QCBD be deployed?

Cloud-based
On-premise

About the vendor

  • CAMA Software
  • Founded in 2001

QCBD support

  • Phone Support

Countries available

Canada, France, Germany, Ireland, Netherlands and 3 others

Languages

English

QCBD pricing

Starting Price:

US$4,000.00/one-time
  • Yes, has free trial
  • No free version

QCBD does not have a free version but does offer a free trial. QCBD paid version starts at US$4,000.00/one-time.

Pricing plans

About the vendor

  • CAMA Software
  • Founded in 2001

QCBD support

  • Phone Support

Countries available

Canada, France, Germany, Ireland, Netherlands and 3 others

Languages

English

QCBD videos and images

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Features of QCBD

  • Audit Management
  • Change Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Document Coding & Control
  • Equipment Management
  • Maintenance Management
  • Quality Control
  • Risk Management
  • Supplier Management
  • Training Management

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QMS Software made easy. All-in-one suite with next-generation ISO & FDA compliant automations. Pre-validated for dozens of industries. Learn more about QT9 QMS
SoftExpert Suite is a quality management software that helps maintaining your ISO 9001 certification through automated process.
#1 Quality Management to solve ALL your requirements. AI-powered, simple for workers to use, simple for managers to customize. Learn more about HSI Donesafe

Reviews of QCBD

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.9
Features
4.4
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
25%
3
7%
Edward
Edward
Quality Manager -- ASQ-CQA, CQM in US
Verified LinkedIn User
Biotechnology
Used the Software for: 2+ years
Reviewer Source

I am now at my 3rd company using QCBD. Each has benefited greatly for audits and day to day use.

5.0 7 years ago

Comments: My first experience with QCBD, the company already had it installed. The other two realized the opportunity and instituted the application without reservations. Management, auditors and operators enjoy how simple it is to use and how easy it is to find the QMS information and data.

Pros:

What impresses me most; is having external customers and their executives, with expensive and complex eDMS tools, appreciate the amount of information available within a few screens and search clicks.

Cons:

The amount of data that can be searched by or with an auditor increases the likelihood of finding; which means we must be diligent in perusing everything.

Justin
President in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

One word comes to mind when describing this software, phenomenal!

5.0 4 years ago

Comments: If you are searching for software to make audits successful, store information in one location, make info easily searchable, email automated reports, and earn positive comments from the auditors you encounter, then this software is a must-have.
All of the above back with top-notch customer support is why our company recommends QCBD!

Pros:

We are an ISO/AS certified company and started by incorporating all QMS documents; our goal was to track revisions and changes to the documents and eliminate the gaps with network folders and passwords previously used to control Word docs. This was a vast improvement for our company; the most challenging part of implementing was convincing the staff this was a necessary step in continuous improvement. We then worked on implementing CAR’s and PAR’s. The CAR process follows the 8D methodology and is another game-changer in promoting consistency within the company. The process and requirements are clearly defined, and each of the field names can be easily modified to fit the terminology used in your company. Tasks can be added, approvers assigned, and so much more. The next step was phasing out the Excel sheet we used as a training matrix and implementing the training module. This module is a must-have! QMS documents can be tied to a training record with one-time training requirements, training by date, or training on change. The training matrix is set up by department, position, or job function; this eliminates remembering who and what has to be trained for each position. When a new employee starts, it is as simple as classifying a few predetermined parameters, and the software issues the training matrix consistently every time. Other modules we are using include Process Deviation, Supplier Management, with is Customer Complaints to be the next implementation.

Cons:

There is no software out there that will do everything you want; however, with QCBD, if you can imagine it, there is probably a way to get a similar result. In other words, the ability to make customizations to the modules, layouts, access levels, etc., are powerful tools.

Bob
Quality Director in US
Chemicals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Effective Quality Database software at reasonable cost

3.0 8 years ago

Comments: Organizes all my ISO requirements in one location

Pros:

Excellent customer support & fast responses Easy to set up and use Robust - Doesn't crash, drag, or freeze-up on network Low cost

Cons:

In ability to add user defined fields within tabbed records - limited to one tab Cannot create separate asset lists Limited Maintenance module features

John
Quality and Regulatory in US
Packaging & Containers, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great product and customer service

5.0 4 years ago

Comments: QCBD has significantly upgraded the paper based system that was in use and helped remove silos to better understand and manage our QMS. We have taken control of the quality system and have established the QMS as a value added business group. The benefits of a custom configuration have allowed us to personalize the system. The implementation and configuration of the software included a deep dive into our quality system to ensure the software and the system worked together. It was a valuable exercise to review processes and procedures to ensure they were optimized.

Pros:

The software is well developed to meet the needs of various compliance requirements and the communication between the modules allows us to identify trends across various quality programs. A few pros listed below. 1. Custom configuration 2. Customer support 3. Ease of use 4. Training materials available 5. Compliance features (E-signatures, validation options) 6. Low cost 7. Custom reporting options 8. User friendly for all levels of the organization

Cons:

There are a few little things that anyone could find with any software program that does not exactly fit their need and that is the case for QCBD too, but the cons are minor and are far outnumbered by the pros.

Marifrances
Sr QA Engineer in US
Biotechnology, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing QMS software. Unbelievable price. Unparalleled technical support. A real find!!

5.0 6 years ago

Comments: We have used QCBD since 2012 when we started to seriously work toward certification to ISO 13485. QCBD facilitated our certification readiness because the QMS forms/records function (customer complaints, change orders, process deviations, corrective actions, etc) ensures that the completeness of documentation is consistent; data fields can be set to "required". Document revision control is further ensured because QCBD automatically prints a release status and print date timestamp along the top edge of each page, by default. User access is managed with a flexible system of use privileges/right as set by a QCBD Administrator. The electronic signature feature is compliant with 21 CFR Part 11. Lots of features. I 100% recommend QCBD to anyone who asks.

Pros:

All the QMS document control and record requirements are addressed with a single application, QCBD. Everything is in one place. Records can be linked together which makes the whole story easy to remember and explain to an auditor. Certification auditors and auditors who come on behalf of our customers are always impressed with our documentation and record control. Our certification auditor told us she has suggested QCBD to clients who are still struggling with manual document control and QMS records systems because they think they cannot afford a software-based system. Technical support is responsive, helpful, and gracious. Suggestions for improvement are considered. The technical support is the best I have ever worked with. Ever!

Cons:

Customization options are less flexible than I would like; some modules are more flexible than others. I would like to see better supporting documentation. The hotfix software upgrade notes are not always clearly written. The user manuals are not as complete as I would like, however, the on-line videos are helpful and easily accessible.

Michealle
Senior Quality Assurance Manager in US
Biotechnology, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Mostly Pleased with this product

4.0 6 years ago

Comments: I needed a way to electronically route documents and I had a limited budget. As our company grows we many not be able to keep this system, but I hope we can. Our parent company really does not like this software. Other divisions wanted to try it, but they indicated it would not happen.

Pros:

It is easy to use, changing modules and customizing them is simple compared to other eQMS systems. I want to implement the full package but resources and time make it difficult for me to begin implement all the modules.

Cons:

Some of the updates really cause problems. A recent one for example. Otherwise there is more to like than dislike. The search capabilities are limited, I really want to be able to search by part number, or search by words with the document. I wish it would save the search I was on so I don't have to go back to recreate the search. I do use the filter and that helps but there is some inconvenience with the search capabilities. I also would like an email alert for equipment that can be set up to notify me when a piece of equipment is due for maintenance or calibration.

CAMA Software Response

6 years ago

Thank you for your feedback. The glitch in the recent update has been resolved. Searches that you create can be saved as "Saved Queries". The Report Engine can provide automatic email notifications such as the calibration due that your describe.

Debra
Quality Assurance/Auditor in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

QCBD Review

5.0 3 years ago

Comments: I use QCBD daily. I use it most of my day. I also teach QCBD in the new hire orientation classes. I have worked on many different types of systems and QCBD is by far the best I have worked on.

Pros:

I like the fact that it's a user-friendly system. The information is there at your fingertips.

Cons:

There is nothing at least I like about this software.

Marie
Marie
Quality Manager in US
Verified LinkedIn User
Aviation & Aerospace, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Easy to setup, easy to use

5.0 5 years ago

Comments: Needed an accessible, easy to deploy tool for NCPs. Expanding use to other modules.

Pros:

Enforces process discipline without being cumbersome.

Cons:

Can't change tab order, Can't integrate company defined fields into other tabs.

Verified Reviewer
Verified LinkedIn User
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Decent Quality Control Program

4.0 6 years ago

Comments: We are able to keep track of a number of Quality Audits, Quality Control, as well as Trainings for everyone in the company in a quick to see format. Quick reports give us access to the necessary data without having to delve deeply into semantics.

Pros:

We are able to keep track of all our Trainings, and who needs to have their trainings updated or renewed easily.

Cons:

It is a little clunky to use to begin with, not as user friendly as I would like.

Eric
Eric
IT Manager in US
Verified LinkedIn User
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great software, very affordable!

4.0 6 years ago

Pros:

The price of this software is unbelievably low. The very first time I came across it, I honestly didn't think it'd be up to the job considering the price. It didn't take long to win me over though. Another thing is that it's easy to use and very user friendly. It's so easy to set up training and save them, thus saving time in the long run.

Cons:

This is a great and very capable software, especially considering the price. The only thing I think needs improving is the ability to perform more customizations.

Phillip
Sr. Quality Assurance Specialist in US
Medical Devices, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The QCBD software has been without a doubt, a significant improvement in our QMS system.

5.0 7 years ago

Comments: Our company benefited greatly by purchasing and installing QCBD as our quality management system. The results were apparent within the first couple months when reporting began that QCBD software really does work. Its a great solution that provides great management tools for any size company. I have used the software at two different companies and has seen major improvements within the quality system.

Pros:

QCBD software has made compliance to 21 CFR Part 11 and other standards very easy. The validation package that is received with the software is easy to follow and very detailed and complete. Also, the integration of modules and being able to link between different records has made our control of documents and records much easier, including training. Training was poorly controlled at our company prior to QCBD, within the first month, we had a grip on the entire companies training.

Cons:

Overall, the QCBD software has fulfilled our companies requirements for an electronic quality management system. Although at times during customization and setup, there were challenges to overcome, but CAMA software was always helpful, responsive and had always found a solution that worked for our quality system.

Dewayne
Quality Manager in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software!

5.0 2 years ago

Pros:

It was very easy to deploy and start using. It makes managing all the various processes a whole lot easier. The modularity and ability to customize most everything is great! The responsiveness of their Customer Service team is awesome. I would highly recommend this software to anyone looking to find an easier all in one solution for managing a Quality System.

Cons:

There are a couple of minor issues that are irritating occasionally, but not really worth mentioning.

Djordje
Quality Manager in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Algas-SDI International LLC

5.0 4 years ago

Comments: QCBD has been an instrumental tool in my ability to succeed in the role of a Quality Manager at our company.

Pros:

QCBD software integrated all of the modules that our business needed under one package making it easy to find data and link everything. The ability to run reports and trends is extremely helpful. Using QCBD has helped us lower our overall COQ by improving our processes, keeping our suppliers accountable, conform to regulatory requirements as well as keep track and address customer complaints promptly.

Cons:

It would be useful if individual modules could be configurable with respect to where each field is and also if preview of such configurations is available. Different business have different needs and layout requirements.

Richard
IT Manager in UK
Airlines/Aviation, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic Product and Customer Service! A** Highly recommended

5.0 4 years ago

Comments: I have found the application to be superb for our needs. The setup and the especially the customer service we have received as a business has been world class. We are really seeing the benefits now of using the system in the business and the customer services team especially [SENSITIVE CONTENT HIDDEN] have helped us overcome the challenges presented by COVID and also our growth by provided excellent communications and also timely responses to ensure we can continue to use this fantastic application without any downtime. We recently passed an AS9100 audit here and QCBD played a big role in that.

Pros:

I have been very impressed with the user interface and the training provided. It is very easy to grasp and is an excellent system for tracking quality. The system is also very good to manage as an IT manager the build is really good and the data is very robust.

Cons:

I have no improvements for suggestion. We are very happy.

J.C.
V.P. of Engineering in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QCBD for Embedded Computing Industry

5.0 5 years ago

Comments: We just passed our 12 month ISO9001 surveillance audit with zero non-compliances. Our entire QMS audit was conducted in a conference with pretty much nothing by QCBD up on the screen going through various processes and procedures. QCBD is truly the best investment we’ve made as part of our ISO prep.

Pros:

Ease of use, SQL-based, thin client software easy to distribute to the whole company. It allows us to be mostly paperless. We also like that it is locally installed on our servers and not cloud-based...less prone to data loss.

Cons:

The initial setup was a time-consuming and little bit onerous but once it is setup, the maintenance is minimal...it just runs.

J.C.
Director of Engineering and Quality in US
Computer Hardware, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QCBD makes IOS9001 Audits a breeze!

5.0 6 years ago

Comments: We love it. QCBD is the linchpin for almost everything we do with respect to QMS and quality improvement.

Pros:

1. Full featured product with all the relevant modules necessary for a typical ISO9001 audit. 2. Makes the audit as simple as bringing up QCBD in a conference room and walking the auditor to all relevant document, procedures, and records from CARS and NCMRs, to Document Control and Training. 3. The price is ridiculously low compared to comparable products.

Cons:

Customizing the user interface for the various modules is not very straightforward, but it is manageable. The trouble is that when we haven't done it in a long time, we have to figure it out again from scratch.

Jamie
Quality Engineer 1 in US
Medical Devices, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

QCBD

5.0 6 years ago

Comments: We use QCBD for Complaints, Supplier Management, Nonconformances, Corrective Action, Training and have most recently started using it for PM.

Pros:

The software is very user friendly and I am continually finding out new capabilities that it has to help streamline procedure to software. QCBD is easy to follow and has appropriate stops in place to mitigate inadvertently closing a record out before appropriate steps are complete. I have already recommended QCBD to suppliers.

Cons:

I would like to be able to just go back to my previous screen view by using a back arrow. When filtering data, and then opening one record from the filter, it doesn't allow to go back to the Spreadsheet view for that filter setting.

Gilberto
COO in US
Medical Devices, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

QCBD to support QMS for medical software devices

5.0 4 years ago

Comments: We have had a very good experience with QCBD. The learning curve is steep if one has never used a system like this or they are new to QMS, but that may not be unique to QCBD. Customer support is excellent.

Pros:

It is easy to use and has all the features we need.

Cons:

The update cycles. We would like an automatic notification instead of manually checking.

Briana
QA Manager in US
Medical Devices, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great functionality, regardless if you are a large or small company

5.0 5 years ago

Comments: I love this quality system and is a great aid in day to day operations.

Pros:

The MasterList, Change Order and Training Matrices/Plan is what I use most and has the most impact, I cannot begin to tell you the time save, tracking, etc that this gives.

Cons:

My company is very specialized and there is one module we have found we at this time can't configure for use. But it hasn't stopped or made our current processes less effective.

Eduardo
Quality Systems in Costa Rica
Medical Devices, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A very intuitive software very easy to use, with a excellent price to accomplish regulation.

4.0 7 years ago

Comments: I have experience with other 4 Quality software, all of them requires a lot of training. However QCBD was the more easy to learn how to used, the same week I started on my new company I was able to created reports.

Pros:

Very easy to use, that means complex training is not require. An accessible price for small and medium companies. Very easy to create simple excel reports Very easy to implement changes (for example include new fields if required)

Cons:

Automatic email notification are not programmable for all reports. Automatic Graphs are not available from the Reports created.

William
Sr. Quality Engineer in US
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great software for linking together many aspects of the business

4.0 4 years ago

Pros:

The inter-connectivity between the modules and the way it helps keep items linked together for easy reference. Lots of reporting options with the ability to customize fields displayed.

Cons:

I dislike the output forms for the Corrective Action Module, I wish they could be customized like the reports.

Richard
Quality Assurance Manager in US
Oil & Energy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best bang for your buck

5.0 5 years ago

Comments: I have been using this software for 10+ years with 2 different companies.

Pros:

Easy to use and customize, records in each module can be linked, cannot beat the value for the money, customer support is top notch

Cons:

I wish that fields could be moved around when customizing, more of an aesthetic issue than anything. Functionally not an issue.

Patrick
Compliance Manager in US
Defense & Space, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

QCBD is an excellent easy to use quality software

5.0 8 years ago

Comments: We are an aerospace, defense and medical technology company and use QCBD across 8 sites and utilize every module. While we have a separate MRP/ERP and document data vault, we utilize the Master List and Change Management modules along with the other modules. We have had excellent feedback from our AS9100, ISO 13485 and our many on-site customer audits regarding our use of QCBD. QCBD has become a staple for our company.

Pros:

It is a one stop shop for handling your company's basic quality needs

Cons:

Setting up the training module with a large group and many documents takes time but is worth the effort

Todd
Quality/Regulatory Consultant in US
Used the Software for: 2+ years
Reviewer Source

I have helped various clients achieve FDA Reg. compliance with QCBD-it is my #1 QMS software choice!

5.0 7 years ago

Pros:

As a Quality/Regulatory consultant, I help small to medium sized medical device manufacturers develop, implement, & maintain quality management systems. QCBD's ease of use, customization to user's needs, & awesome modular design, has always impressed auditors & inspectors, as well as the manufacturer's own customers!

Cons:

I don't have much for Cons.; I would like to see more use of graphics in the software such as equipment pictures in the Equipment Module etc., but this is minor.

Jamie
Manager, Quality Systems & Regulatory Compliance in US
Medical Devices, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

QCBD User

5.0 5 years ago

Comments: We are using all modules of QCBD. This is allowing us to go paperless and we can easily monitor trends and trainng.

Pros:

The software is highly configurable and it is very easy to match the workflows to our current processes.

Cons:

I wish it would communicate with our ERP system without having to write code.