---
description: Discover the benefits and disadvantages of Boxly.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Boxly Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Boxly](/software/1070837/Boxly)

# Boxly

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> Cloud-based platform that brings leads from multiple channels into one shared inbox and to help teams convert more leads into sales.
> 
> Verdict: Rated **4.8/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Boxly?

Dental Practices, Cosmetic Clinics, Aesthetic Practices and any service-based business looking to organise and convert more leads in one simple system.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 27 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EnquiryBot

## Commercial Context

- **Starting Price**: £97.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Pipeline Management
- Sales Reports
- Task Management
- Workflow Management

## Integrations (12 total)

- CareStack
- Dentally
- EnquiryBot
- Facebook Business Suite
- Gmail
- Instagram
- Microsoft Outlook
- SMS
- Typeform
- Unbounce
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews)
3. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6974 reviews)
4. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (574 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18783 reviews)

## Reviews

### "Make the change" — 5.0/5

> **Clare** | *29 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Lead Management and Customer Support from \[sensitive content hidden\] was exceptional service. Vey easy to use and straight forward, great value for money.
> 
> **Cons**: Nothing at present, still coming to grips, the training provided was excellent and we are able to review all the training taken place at our own leisure.
> 
> Very delighted with Boxly all our enquiries in one place from our socials, emails and whatsapp, very easy to use, no leads lost or misplaced, picks everything up from dentally will be great to see the financial benefits in due course regards to our marketing. \[sensitive content hidden\] is most helpful and full of energy really east to speak with and most importantly very friendly. Highly recommended after using several CRM systems.

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### "Honest Review" — 5.0/5

> **Sangita** | *23 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: This will help us track new leads, move them through different stages, and bring all leads from different platforms into one place.
> 
> **Cons**: As it integrates with Voice Stack, once a call is made it should automatically move to the next stage. It would also be helpful to have a snooze option, so when it’s due, it appears in the “Things to Do” list.
> 
> It has been great so far, and I am still learning how to use it. It is very user friendly. Also each user has their own log in details.

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### "wello review" — 4.0/5

> **Felix** | *3 November 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Boxly CRM made lead management seamless—intuitive interface, fast follow-ups, and great team support\!
> 
> **Cons**: The email marketing suite is not easy to handle. It would be great if Boxly helped  with the generation of new leads. The bot is not responsive.
> 
> WE have only just started using the system and need to built and optimise all automations. Looking forward to using it.

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### "User-friendly, versatile, and always improving to make patient management easier" — 5.0/5

> **Rachael** | *17 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Boxly is how the platform is continuously evolving to improve user ability and adapt to the needs of its practices. Having one central, versatile, and user-friendly platform to manage the majority of patient enquiries has transformed how my team works. It has streamlined our processes, made our workload much more efficient, and given us the confidence that Boxly will continue to grow alongside us
> 
> **Cons**: Cannot incorporate traffic light system for each lead in a box as this is a useful way of my team tracking.
> 
> Team are excellent, very well managed company and as I said above. Would recommend to any practice looking to grow.

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### "Boxly is very good for lead management" — 5.0/5

> **Shilan** | *1 October 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Boxly is very good for lead management and makes it so much easier to manage all of the dental practice ad leads in one place.
> 
> **Cons**: we would say the WhatsApp system is not so convenient as we are unable to actually send whatsapps as seamlessly as we would like - the WhatsApp management only allows us to send messages if the person replies within 24 hours. Sometimes this is not the case so it can be quite inconvenient
> 
> Overall, we have had a good experience with Boxly. Help is there when required, we have has significant training and boxly ai really helps with halving the work load for our treatment co-ordinators

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1070837/Boxly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10024244/Boxly/> |
| en-AE | <https://www.capterra.ae/software/1070837/Boxly> |
| en-AU | <https://www.capterra.com.au/software/1070837/Boxly> |
| en-CA | <https://www.capterra.ca/software/1070837/Boxly> |
| en-GB | <https://www.capterra.co.uk/software/1070837/Boxly> |
| en-IE | <https://www.capterra.ie/software/1070837/Boxly> |
| en-IL | <https://www.capterra.co.il/software/1070837/Boxly> |
| en-IN | <https://www.capterra.in/software/1070837/Boxly> |
| en-NZ | <https://www.capterra.co.nz/software/1070837/Boxly> |
| en-SG | <https://www.capterra.com.sg/software/1070837/Boxly> |
| en-ZA | <https://www.capterra.co.za/software/1070837/Boxly> |

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