--- description: Discover the benefits and disadvantages of Prospect CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prospect CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software) # Prospect CRM Canonical: https://www.capterra.co.uk/software/107031/prospectsoft-crm-software Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software?page=2) > The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \& sales for smarter, faster growth. > > Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prospect CRM? B2B wholesalers, distributors \& manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \& customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 141 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Access Group - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: £177.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users) - \*Most Popular\* Professional CRM: £351/month (4+ users) - Advanced CRM: £1,933/month (15+ users) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Swedish - **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM - Calendar/Reminder System - Commenting/Notes - Contact Management - Customisable Reports - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Pipeline Management - Purchase Order Management - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (18 total) - Access FactoryMaster MRP - Access Financials - Access Mintsoft - Cin7 Core - Cin7 Omni - Gmail - Katana Cloud Inventory - Klaviyo - Mailchimp - Microsoft 365 - Microsoft Power BI - Pegasus - QuickBooks Online - Sage 50 Accounting - Stripe ... and 3 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Distribution Software](https://www.capterra.co.uk/directory/30079/distribution/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Manufacturing Software](https://www.capterra.co.uk/directory/30918/manufacturing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6980 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (737 reviews) 4. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (823 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18789 reviews) ## Reviews ### "One of the best CRM" — 5.0/5 > **Shanta** | *25 February 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Prospect CRM is very good with issuing quotations \& it works well with Sage 50. And very easy for reminders, love the dashboard as it give a great summary, search works great \& give all the infor required, etc. > > **Cons**: Not many. It would be nice if changes on Sage 50 after account opened could be transferred to Prospect. > > Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without using Prospect CRM to the fullest capacity. ----- ### "Efficient and User-Friendly CRM Solution" — 5.0/5 > **Drew** | *5 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: User-friendly interface with intuitive navigation. Excellent integration with other tools and platforms. Comprehensive customer tracking and reporting features. > > **Cons**: Limited customization options in some modules. Occasional delays in support response. > > Prospect CRM has been an invaluable tool for managing customer relationships efficiently. The platform's usability and robust feature set outweigh the minor drawbacks. ----- ### "The perfect platform" — 5.0/5 > **Andy** | *5 November 2024* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, simplicity and intuitive features. > > **Cons**: Navigating around the different screens, but it's early days, so I'm sure it will get better. > > I have only been using it for a month, but it's far better than our last CRM and I'm looking forward to getting to know it better. ----- ### "Wholesale Distribution" — 5.0/5 > **John** | *23 June 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: The user friendly software that is simple and quick to navigate around. No need to pause and save information, it logs the information you put in as you go. The search function is quick and effective find customers by Employee or company name/number. From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this is now redundant. The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash. > > **Cons**: We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but, that is something we are working on. > > We have been using Prospect CRM for a number of years. It is great at the basic stuff and we keep adding to the areas we are using it. We now have a returns system that is functioning through the "Problem" side of the system. ----- ### "Prospect works for us" — 5.0/5 > **Stuart** | *11 June 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, very intuitive, very adaptable, we have our diaries, meeting notes, customer database, sales pipeline, quotes etc, very easy to use, please don't change it. > > **Cons**: Slight issues with picking up sales data from our internal system, but all sorted now, main issue was not Prospect but our internal sales system. > > Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating) and also using CRM's such as SAP, Workday, Monday.com and ACT, Prospect is easily the best most intuitive system and adaptable to to the needs of the whole team, totally recommend it 100% ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Structured Data