--- description: Discover the benefits and disadvantages of Prospect CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prospect CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software) # Prospect CRM Canonical: https://www.capterra.co.uk/software/107031/prospectsoft-crm-software Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software?page=2) > The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \& sales for smarter, faster growth. > > Verdict: Rated **4.8/5** by 142 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prospect CRM? B2B wholesalers, distributors \& manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \& customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 142 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fonn - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: £177.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users) - \*Most Popular\* Professional CRM: £351/month (4+ users) - Advanced CRM: £1,933/month (15+ users) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Swedish - **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM - Calendar/Reminder System - Commenting/Notes - Contact Management - Customisable Reports - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Pipeline Management - Purchase Order Management - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (18 total) - Access FactoryMaster MRP - Access Financials - Access Mintsoft - Cin7 Core - Cin7 Omni - Gmail - Katana Cloud Inventory - Klaviyo - Mailchimp - Microsoft 365 - Microsoft Power BI - Pegasus - QuickBooks Online - Sage 50 Accounting - Stripe ... and 3 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Distribution Software](https://www.capterra.co.uk/directory/30079/distribution/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Manufacturing Software](https://www.capterra.co.uk/directory/30918/manufacturing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18806 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (621 reviews) ## Reviews ### "Great software\! Very pleased to be a customer." — 5.0/5 > **Collette** | *13 December 2024* | Nanotechnology | Recommendation rating: 10.0/10 > > **Pros**: I was impressed with our Onboarding package and was very pleased this was an option. I felt supported during the transition. I like the integration with Unleashed. I look forward to utilising more and more of its reporting and algorithm functions to help me start being able to create forecasts for my business and tailor my sales strategies - I believe Prospect capabilities will prove very useful . I also really like the AI help chat bot which very often genuinely solves your query but if not, a real person is able to assist. > > **Cons**: It does have a lot of functions and configurations which can seem overwhelming. I wish I had more time to delve deeper into the guides and webinars. There is some juggling required with duplicates from Unleashed also which with more use should be clearer how to navigate this. ----- ### "MEC Medical Ltd" — 5.0/5 > **Nicholas** | *21 January 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The customer support is always top quality \& the system is very simple to navigate around. > > **Cons**: Sending emails on there looks complicated vs just emailing on your normal account. > > Very positive overall. The system is simple for the areas I require it. It provides a clear view of a range of clients accounts and details, vital in my role as sales. ----- ### "Wholesale Distribution" — 5.0/5 > **John** | *23 June 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: The user friendly software that is simple and quick to navigate around. No need to pause and save information, it logs the information you put in as you go. The search function is quick and effective find customers by Employee or company name/number. From the sales side the addition of the "Magic Matrix" was great, I had something similar running in Excel and this is now redundant. The reporting is quick and easy, and can be adjusted to pull the information you need out of the system in a flash. > > **Cons**: We struggle with the quoting side as some of the links and the way it is reported to Unleashed are not reliable but, that is something we are working on. > > We have been using Prospect CRM for a number of years. It is great at the basic stuff and we keep adding to the areas we are using it. We now have a returns system that is functioning through the "Problem" side of the system. ----- ### "Prospect works for us" — 5.0/5 > **Stuart** | *11 June 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, very intuitive, very adaptable, we have our diaries, meeting notes, customer database, sales pipeline, quotes etc, very easy to use, please don't change it. > > **Cons**: Slight issues with picking up sales data from our internal system, but all sorted now, main issue was not Prospect but our internal sales system. > > Having worked in several companies, some using Excel as its database and still is after 20 years, (very frustrating) and also using CRM's such as SAP, Workday, Monday.com and ACT, Prospect is easily the best most intuitive system and adaptable to to the needs of the whole team, totally recommend it 100% ----- ### "Prospect does it for Exquisite Refreshments" — 5.0/5 > **Andrew** | *5 May 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Prospect CRM is ideal for our small business. It is versatile, easy to use and has excellent reporting capabilities. We particularly like the ability to Tailor the content to our business. The support is excellent and after a year of working with it it is an essential tool to helping us reach our targets, but more especially that of our customers. > > **Cons**: Believe it or not I have not come across any big issues. We reviewed many CRM systems and by far this is the best and most cost effective one currently on the market. Though we did have an issue with initial enquiries and actually getting someone to contact us and talk us through the benefits and sign us up. We had to pursue and Chase which initially put us off is if this was the level of support at the beginning then what happens after we signed. But we were wrong once signed the level of support has been tremendous. Thank you \[sensitive content hidden\] for being our onboard consultant. Without you we wouldn’t have had such a fantastic insight into the power and capability of the system. > > We have fully embraced the system and integrated it another access product which is unleashed. Both products together have allowed our start up businesses to be successful in our first year of trading. Without it we would have struggled. Well worth the investment for any small or medium size business. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Structured Data