--- description: Discover the benefits and disadvantages of Prospect CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prospect CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software) # Prospect CRM Canonical: https://www.capterra.co.uk/software/107031/prospectsoft-crm-software Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software?page=2) > The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \& sales for smarter, faster growth. > > Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prospect CRM? B2B wholesalers, distributors \& manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \& customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 141 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Access Group - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: £177.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users) - \*Most Popular\* Professional CRM: £351/month (4+ users) - Advanced CRM: £1,933/month (15+ users) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Swedish - **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM - Calendar/Reminder System - Commenting/Notes - Contact Management - Customisable Reports - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Pipeline Management - Purchase Order Management - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (17 total) - Access FactoryMaster MRP - Access Financials - Cin7 Core - Cin7 Omni - Gmail - Katana Cloud Inventory - Klaviyo - Mailchimp - Microsoft 365 - Microsoft Power BI - Pegasus - QuickBooks Online - Sage 50 Accounting - Stripe - Unleashed ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Distribution Software](https://www.capterra.co.uk/directory/30079/distribution/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Manufacturing Software](https://www.capterra.co.uk/directory/30918/manufacturing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6972 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18777 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Very good but room for improvement" — 4.0/5 > **Jeffery** | *4 June 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: I like it’s integration system with unleashed and also how it offers a wide range of reporting system especially with the sales pipeline. > > **Cons**: It’s not very user friendly to look at. Especially when creating quotations, compared to others like unleashed and quickbooks desktop, information is much more easy on the eyes > > I struggled with it initially but recently I have been getting used to it and I think with a bit more practice, it could be very crucial working alongside unleashed ----- ### "One of the best CRM" — 5.0/5 > **Shanta** | *25 February 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Prospect CRM is very good with issuing quotations \& it works well with Sage 50. And very easy for reminders, love the dashboard as it give a great summary, search works great \& give all the infor required, etc. > > **Cons**: Not many. It would be nice if changes on Sage 50 after account opened could be transferred to Prospect. > > Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without using Prospect CRM to the fullest capacity. ----- ### "Efficient and User-Friendly CRM Solution" — 5.0/5 > **Drew** | *5 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: User-friendly interface with intuitive navigation. Excellent integration with other tools and platforms. Comprehensive customer tracking and reporting features. > > **Cons**: Limited customization options in some modules. Occasional delays in support response. > > Prospect CRM has been an invaluable tool for managing customer relationships efficiently. The platform's usability and robust feature set outweigh the minor drawbacks. ----- ### "MEC Medical Ltd" — 5.0/5 > **Nicholas** | *21 January 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: The customer support is always top quality \& the system is very simple to navigate around. > > **Cons**: Sending emails on there looks complicated vs just emailing on your normal account. > > Very positive overall. The system is simple for the areas I require it. It provides a clear view of a range of clients accounts and details, vital in my role as sales. ----- ### "The perfect platform" — 5.0/5 > **Andy** | *5 November 2024* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, simplicity and intuitive features. > > **Cons**: Navigating around the different screens, but it's early days, so I'm sure it will get better. > > I have only been using it for a month, but it's far better than our last CRM and I'm looking forward to getting to know it better. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/107031/prospectsoft-crm-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Structured Data