---
description: Discover the benefits and disadvantages of Managed Service Providers (MSPs).  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Managed Service Providers (MSPs) Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Managed Service Providers (MSPs)](/software/1067763/Managed-Service-Providers-MSPs)

# Managed Service Providers (MSPs)

Canonical: https://www.capterra.co.uk/software/1067763/Managed-Service-Providers-MSPs

> Revolutionise your IT offering with our service management software for MSPs, technology and shared services.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Managed Service Providers (MSPs)?

MSPs, technology and shared services in the UK.

## About the vendor

- **Company**: Sunrise Software
- **Founded**: 1994

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Notifications
- Change Management
- Configuration Management
- Contract/License Management
- Dashboard
- IT Asset Management
- Incident Management
- Problem Management
- Release Management
- Remote Monitoring & Management
- Self Service Portal
- Service Catalogue
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

## Integrations (18 total)

- Automox
- ChatGPT
- Docusign
- Jira Integration+
- Lansweeper
- Mailchimp
- Microsoft 365 Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Pipedrive

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software)

## Related Categories

- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)
- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)
- [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (282 reviews)
2. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Atera](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (446 reviews)
4. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (763 reviews)
5. [Deepser](https://www.capterra.co.uk/software/178946/deepser) — 4.6/5 (56 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1067763/Managed-Service-Providers-MSPs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021720/Managed-Service-Providers-MSPs/> |
| en-AE | <https://www.capterra.ae/software/1067763/Managed-Service-Providers-MSPs> |
| en-AU | <https://www.capterra.com.au/software/1067763/Managed-Service-Providers-MSPs> |
| en-CA | <https://www.capterra.ca/software/1067763/Managed-Service-Providers-MSPs> |
| en-GB | <https://www.capterra.co.uk/software/1067763/Managed-Service-Providers-MSPs> |
| en-IE | <https://www.capterra.ie/software/1067763/Managed-Service-Providers-MSPs> |
| en-IL | <https://www.capterra.co.il/software/1067763/Managed-Service-Providers-MSPs> |
| en-IN | <https://www.capterra.in/software/1067763/Managed-Service-Providers-MSPs> |
| en-NZ | <https://www.capterra.co.nz/software/1067763/Managed-Service-Providers-MSPs> |
| en-SG | <https://www.capterra.com.sg/software/1067763/Managed-Service-Providers-MSPs> |
| en-ZA | <https://www.capterra.co.za/software/1067763/Managed-Service-Providers-MSPs> |

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