---
description: Discover the benefits and disadvantages of Vello.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vello Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Appointment Reminder Software](/directory/30997/appointment-reminder/software) > [Vello](/software/1064981/vello)

# Vello

Canonical: https://www.capterra.co.uk/software/1064981/vello

> Vello streamlines how you engage with pet owners, pulling everything your practice needs to connect with clients into one system.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IDEXX
- **Founded**: 1983

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Scheduling
- Calendar Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Email Reminders
- Patient Portal
- Rescheduling

## Integrations (3 total)

- Cornerstone Software
- IDEXX Neo
- ezyVet

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Appointment Reminder Software](https://www.capterra.co.uk/directory/30997/appointment-reminder/software)

## Related Categories

- [Appointment Reminder Software](https://www.capterra.co.uk/directory/30997/appointment-reminder/software)
- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)
- [Veterinary Software](https://www.capterra.co.uk/directory/30617/veterinary/software)

## Alternatives

1. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)
2. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1129 reviews)
3. [ClinicSense](https://www.capterra.co.uk/software/178722/clinicsense) — 4.8/5 (648 reviews)
4. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews)
5. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (843 reviews)

## Reviews

### "“Everyday Made Easier: A Simple Solution from Vello”" — 5.0/5

> **Teresa** | *23 April 2025* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: “I really appreciate how easy Vello is to set up—it's incredibly user-friendly. We've seen excellent client compliance, which makes a big difference in our day-to-day flow. I especially like that clients can confirm their appointments directly, and our team can easily see which appointments are confirmed. It’s been a simple yet impactful tool for improving communication and reducing no-shows.”
> 
> **Cons**: One suggestion for improvement: Once a client brings in a requested fecal sample, it would be great if the reminder could be automatically removed or marked as complete. This would help avoid unnecessary follow-ups and keep reminders more accurate and current.
> 
> “Vello has been a fantastic addition to our practice. The setup was quick and simple, and it’s incredibly user-friendly—for both our team and our clients. We've seen a noticeable improvement in client compliance, especially with appointment confirmations. Clients love the ease of confirming with just a click, and our staff appreciates being able to track responses in real time. It’s made our daily workflow more efficient and has reduced no-shows.

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### "Vello is a game changer" — 5.0/5

> **Leanne** | *13 March 2025* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use.  Little to no learning curve or implementation.  Support is above and beyond expectations.
> 
> **Cons**: Little to nothing.  Any areas of concerns are addressed and solved in a very timely manner.
> 
> Would give a 99.99% rating.  I do not pass put 100%ever because there is always room to grow both professionally and personally.😁

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1064981/vello)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019663/Vello/> |
| en-AE | <https://www.capterra.ae/software/1064981/vello> |
| en-AU | <https://www.capterra.com.au/software/1064981/vello> |
| en-CA | <https://www.capterra.ca/software/1064981/vello> |
| en-GB | <https://www.capterra.co.uk/software/1064981/vello> |
| en-IE | <https://www.capterra.ie/software/1064981/vello> |
| en-IL | <https://www.capterra.co.il/software/1064981/vello> |
| en-IN | <https://www.capterra.in/software/1064981/vello> |
| en-NZ | <https://www.capterra.co.nz/software/1064981/vello> |
| en-SG | <https://www.capterra.com.sg/software/1064981/vello> |
| en-ZA | <https://www.capterra.co.za/software/1064981/vello> |
| fr | <https://www.capterra.fr/software/1064981/vello> |
| fr-BE | <https://fr.capterra.be/software/1064981/vello> |
| fr-CA | <https://fr.capterra.ca/software/1064981/vello> |
| fr-LU | <https://www.capterra.lu/software/1064981/vello> |

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