--- description: Discover the benefits and disadvantages of PrimeRx. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PrimeRx Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Pharmacy Software](/directory/30593/pharmacy/software) > [PrimeRx](/software/106399/primerx) # PrimeRx Canonical: https://www.capterra.co.uk/software/106399/primerx Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/106399/primerx?page=2) > PrimeRx helps pharmacies build healthier communities by providing a management system designed to enhance operations and patient care. > > Verdict: Rated **4.0/5** by 102 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PrimeRx? Pharmacies: independent pharmacies, Specialty pharmacies, hospital/outpatient, mail-order, compounding pharmacies, long-term care facility, 340B, physician office, ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 102 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Micro Merchant Systems - **Location**: Syosset, US - **Founded**: 1989 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Puerto Rico, United States ## Features - Automatic Refills - Barcode/Ticket Scanning - Billing & Invoicing - Care Plan Management - Claims Management - Document Management - E-Prescribing - EMR/EHR - Electronic Signature - For Long Term Care - Forms Management - Gift Card Management - Inventory Management - Medical Billing - Medication Database - Online Refills - Order Management - Patient Records Management - Payment Processing - Point of Sale (POS) - Prescription Processing - Pricing Management - Records Management - Reporting & Statistics - Returns Tracking - Sales Reports - Self Service Portal - Status Tracking ## Integrations (13 total) - ChartMeds - CoverMyMeds Platform - Digital Pharmacist - ECP - Eldermark - Jotform - Omnicell - Omnisys - Qualifacts CareLogic - QuickBooks Online - SureCost - SynMed - iCareManager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Pharmacy Software](https://www.capterra.co.uk/directory/30593/pharmacy/software) ## Related Categories - [Pharmacy Software](https://www.capterra.co.uk/directory/30593/pharmacy/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software) - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) - [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software) ## Alternatives 1. [Plumb’s](https://www.capterra.co.uk/software/1062706/plumbs) — 4.9/5 (88 reviews) 2. [Datascan Pharmacy Software](https://www.capterra.co.uk/software/120411/Datascan-Pharmacy-Software) — 4.9/5 (163 reviews) 3. [BestRx](https://www.capterra.co.uk/software/106390/bestrxwin) — 4.7/5 (71 reviews) 4. [PioneerRx](https://www.capterra.co.uk/software/106400/pioneerrx) — 4.8/5 (92 reviews) 5. [AestheticsPro](https://www.capterra.co.uk/software/93446/aestheticspro) — 4.4/5 (654 reviews) ## Reviews ### "health america pharmacy review" — 5.0/5 > **stephanie** | *15 October 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: easy to navigate thru prescription processing > > **Cons**: nothing the system is great and navigating processing prescription is a breeze if any errors occur i can call customer service and with in minutes issue resolved > > excellent customer service very courteous and considerate ----- ### "You get what you pay for. Don’t fall into the trap\!" — 2.0/5 > **Kyle** | *4 January 2025* | Pharmaceuticals | Recommendation rating: 0.0/10 > > **Pros**: It is cheaper upfront than most well established pharmacy software. > > **Cons**: disorganized for the most part. Customer service always not knowledgeable and will try to brush you off. When I am typing this, their text messaging system has been down for over a month with no ETA. Our customers start complaining and we don’t know what to do. Not to mention that they are based in east coast and cs support hours is very not friendly to west coast pharmacy. > > Bad. I wish I pay extra at the beginning for a better software. ----- ### "With MMS for 20 years" — 5.0/5 > **Parvin** | *17 October 2024* | Pharmaceuticals | Recommendation rating: 4.0/10 > > **Pros**: Easy to use but to be fair this is all I used since I opened my own pharmacy > > **Cons**: Expensive. I heard that Best Rx charges 16c for each transmission whereas MMS is 18c > > Overall I’m happy with Micromarchent, I’ve been using them for last 20 years ----- ### "Excellent service" — 5.0/5 > **Priti** | *20 October 2024* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Service is excellent and very prompt . Very knowledgeable staff and always willing to help . > > **Cons**: Price is little higher than other softwares . > > Very pleasant and knowledgeable. Enthusiastic staff . ----- ### "Poor performance" — 2.0/5 > **Michael** | *9 October 2024* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: The data entry function, the work queue. > > **Cons**: Text and email not working consistently. Missing multiple messages from 50% of customers. Offering free shipping and receiving customer complaints. PMP not functioning correctly. Control Team unfamiliar with all PMP requirements for different states. Recurring PMP errors without resolution. Approximately one hour spent correcting each error. Inability to calculate for Vet's and specific state requirements. The system inability to handle compounds Drug Interaction Checks are not accurate. No idea when the GSDD is updated or if it is even up to date. In the beginning Fill My Refill only worked for apple users but not Android. > > The current situation is causing a great deal of frustration. The ESP team is helpful but has limited capabilities due to dependencies on the Dev Team. It is surprising that neither legal counsel nor a pharmacist is overseeing the regulations, requirements for controls, and tax laws for each state. The text messaging issue has persisted since August with no resolution yet. Additionally, there are promoted and charged functions that do not work as advertised. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/106399/primerx?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/106399/primerx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data