---
description: Discover the benefits and disadvantages of Quest.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Quest Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Generative AI Tools](/directory/34155/generative-ai/software) > [Quest](/software/1063587/quest)

# Quest

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> AI-based client onboarding tool that enables businesses to manage campaign building, customer data, audience segmentation, and more.
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Quest?

Quest is used by marketing departments, growth teams, customer engagement managers, product marketers, and e-commerce companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Quest Labs
- **Founded**: 2022

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Activity Dashboard
- Autoresponders
- Client Management
- Customer Engagement
- Customer Segmentation
- Deployment Management
- Engagement Tracking
- Geotargeting
- Integrations Management
- Live Chat
- Multi-Channel Communication
- Onboarding
- Personalisation
- Reporting/Analytics
- Templates
- Third-Party Integrations
- User Journeys
- Visual Analytics
- Visual Modeling

## Integrations (15 total)

- Amplitude
- Databricks
- Discord
- Gmail
- Google Cloud BigQuery
- Google Sheets
- Klaviyo
- Mailchimp
- Mailmodo
- MongoDB
- Pendo
- Segment
- Slack
- Snowflake
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Generative AI Tools](https://www.capterra.co.uk/directory/34155/generative-ai/software)

## Related Categories

- [Generative AI Tools](https://www.capterra.co.uk/directory/34155/generative-ai/software)
- [AI Code Generation Software](https://www.capterra.co.uk/directory/34377/ai-code-generator/software)
- [Customer Retention Software](https://www.capterra.co.uk/directory/34255/customer-retention/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Digital Adoption Platforms](https://www.capterra.co.uk/directory/31638/digital-adoption-platform/software)

## Alternatives

1. [LaunchBay](https://www.capterra.co.uk/software/1064920/motion-io) — 4.8/5 (49 reviews)
2. [Rocketlane](https://www.capterra.co.uk/software/1015299/rocketlane) — 4.7/5 (127 reviews)
3. [Time To Pet](https://www.capterra.co.uk/software/144329/time-to-pet) — 4.9/5 (271 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Clientary](https://www.capterra.co.uk/software/1036462/clientary) — 4.7/5 (100 reviews)

## Reviews

### "Lab quest lit" — 5.0/5

> **Jazzmen** | *5 May 2025* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Quest is always nice, great and easy to go to for blood work and receive results fast.
> 
> **Cons**: I don’t like that the employer or someone from the location does not call once the results are back you just get a random email

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### "Amazing Gui" — 5.0/5

> **Verified Reviewer** | *16 December 2024* | Broadcast Media | Recommendation rating: 9.0/10
> 
> **Pros**: Easy Graphic User interface for quick understanding
> 
> **Cons**: Low quality information about features and functions

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### "Gamify anything super fast" — 5.0/5

> **Lewis** | *26 March 2024* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Quest lets you gamify your product without getting into the weeds about game theory, complex mechanics etc. You just set it up, integrate and it's done.
> 
> **Cons**: They're still rolling out new features that I already want, but to be fair they're a startup and their team is super receptive to feature requests, so it's not a big deal.

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### "Don't launch your PLG products without quest" — 5.0/5

> **Sriya** | *8 March 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We're scaling our product's GTM and moving into more PLG -\> quest has been instrumental in making that happen with their customizable onboarding and UI components+ SDK.
> 
> **Cons**: Nothing yet\! Their team is extremely responsive and all issues resolve within 24 hrs.

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### "Awesome tool" — 5.0/5

> **Shubham** | *22 March 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Awesome experience, great software, helped us a lot in onboarding and rewarding users without writing a single line of code. Looking forward to integrate more components from Quest labs in the future.
> 
> **Cons**: Quest offers a good selection of pre-built components, but I wish it was possible to create custom components and use Quest libraries for runtime rendering. This would allow us to replace some of our proprietary components with those from Quest.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1063587/quest)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018546/Quest/> |
| en-AE | <https://www.capterra.ae/software/1063587/quest> |
| en-AU | <https://www.capterra.com.au/software/1063587/quest> |
| en-CA | <https://www.capterra.ca/software/1063587/quest> |
| en-GB | <https://www.capterra.co.uk/software/1063587/quest> |
| en-IE | <https://www.capterra.ie/software/1063587/quest> |
| en-IL | <https://www.capterra.co.il/software/1063587/quest> |
| en-IN | <https://www.capterra.in/software/1063587/quest> |
| en-NZ | <https://www.capterra.co.nz/software/1063587/quest> |
| en-SG | <https://www.capterra.com.sg/software/1063587/quest> |
| en-ZA | <https://www.capterra.co.za/software/1063587/quest> |

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